Join our amazing team! Bitehaus Hillsdale is looking for an experienced lead receptionist who brings sunshine to the front desk. As a Dental Receptionist, you will be the first point of contact for patients, responsible for managing the front desk operations and ensuring a welcoming environment. Your role is vital in supporting the dental team and enhancing patient satisfaction within our practice. Join us to contribute to a positive patient experience in a dynamic dental office setting. Minimum of 3 years dental reception experience required as this is a lead role (you will be the only receptionist most days for a 2-3 op schedule). Must be available 4-5 days per week, including 2 evenings a week until 7 pm and 2-3 Saturdays per month. Closed long weekends and for 1-2 weeks over the Christmas Holidays.
Additional Benefits include:
Health Care Spending Account
3 paid sick/mental health days available after probationary period
Recommended courses + time attending courses paid for
Clothing Allowance available after probationary period
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Manage incoming calls, schedule appointments, and confirm patient visits using phone systems.
- Manage online bookings, texts, and emails.
- Maintain accurate patient records in electronic medical records systems
- Handle billing inquiries and insurance verification to facilitate smooth transactions.
- Communicate effectively with dental staff regarding patient needs and office operations.
- Ensure the front desk area is organized and welcoming for patients.
- Assist with administrative tasks as needed, including recalls, reports, hygiene retention, etc.
Experience
- Minimum 3 years previous experience as a Dental Receptionist is required.
- Familiarity with dental terminology and office procedures is highly desirable.
- Strong communication skills and the ability to work well under pressure and alone in a fast-paced environment.
- A commitment to providing exceptional patient care and maintaining confidentiality at all times.
If you are passionate about helping others and have the skills necessary to thrive in a dental office setting, we encourage you to apply for this rewarding position as a Dental Receptionist.
Job Types: Full-time, Permanent
Pay: $27.00-$30.00 per hour
Expected hours: 30 – 40 per week
Additional pay:
Benefits:
- Company events
- Dental care
- Extended health care
Schedule:
Experience:
- Dental receptionist: 3 years (required)
Work Location: In person
