Job Summary:
Reporting to the Campus Manager, the Admissions Officer/Receptionist is responsible for providing the vital first impression of a dynamic college and assisting with the daily operations of the campus. The incumbent will work at our Toronto Campus location from 09:00 am until 5:00 pm, Monday through Friday with occasional Saturdays.
Responsibilities:
- Welcome visitors to school; answer, screen and forward incoming calls; maintain rapport with students, staff and the public with customer service focus.
- Engage with students, providing detailed insights into our admission process.
- Assist in admissions process, conduct admissions interviews, and facilitate the processing of paperwork for accepted students, ensuring a smooth transition into the academic community.
- Perform routine administrative duties such as data entry, correspondence preparation, mail, filing, ordering supplies, creating and maintaining electronic and hard copy files.
- Updating student files as necessary.
- Contribute to student recruitment efforts by coordinating engaging promotional events and facilitating campus tours.
- Serve as a reliable point of contact for students, offering guidance through the application and acceptance journey.
- Provides guidance on a full range of admissions services and support such as general and program specific admissions information, available programs, alternate offers of admission, admission timelines and other related policies and procedures to prospects, applicants, current students and other stakeholders.
Qualifications:
- College diploma or equivalent combination of education and experience
- Previous experience in a similar office and/or reception environment
- Working knowledge of Microsoft Office programs
- Excellent communication skills
- Proven ability to handle multiple demands under a heavy workload
- Strong attention to detail and accuracy
- Friendly, nurturing, yet professional demeanor
The successful candidate must be an energetic team player excited by the opportunity to contribute to an exceptional college.
Job Type: Full-time
Pay: $17.00-$19.00 per hour
Expected hours: 38 per week
Benefits:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible language requirement:
Schedule:
- Monday to Friday
- Weekends as needed
Education:
Work Location: In person