Queen Street Dental Centre is nestled in the vibrant community of Leslieville, in downtown Toronto. We are a busy, multi-disciplinary office providing a full spectrum of dental services.
At Queen Street Dental Centre, we put our patients’ health, happiness and trust first. We provide a welcoming atmosphere that makes our patients and staff feel safe and comfortable in our office. We are a neighbourhood clinic that treats patients as individuals and we get to know each and every one of them.
We are currently looking to fill a full-time position for a receptionist who will be part of our amazing team at QSDC. You will represent our dental practice at our front desk and be part of a highly capable and dynamic administrative team supporting our clinic’s operations.
The perfect candidate for this role will be a highly organized and personable individual with a strong customer/patient focus.
The full-time position schedule will include the following hours:
Monday 9-5 pm
Tuesday 1-8 pm
Wednesday 1-8pm
Thursday OFF
Fridays 9-5pm
One or two Saturdays per month 9-3pm (Closed on all long weekends)
RESPONSIBILITIES:
· Greet patients and follow appropriate health screening procedures
· Accountable for managing and appropriately optimizing appointment schedules
· Answer telephone, respond to emails and voicemails in a timely manner
· Establish and maintain patient records
· Obtain patients' dental records from other offices
· Manage inbound and outbound lab cases and invoices
· Prepare daily, weekly and monthly reports as directed
· Ensure all patients have next appointment scheduled
· Make outbound reactivation calls
· Process inbound and outbound mail and courier deliveries
· Collect and accurately record payments from patients
· Submit electronic claims to insurance providers
· Other assignments from our treatment coordinator and office manager
QUALIFICATIONS:
· You are above else a team player
· You are highly organized
· You are a people person
· 1-2 years experience in a dental office preferred
· Experience with Abeldent software preferred
· Experience working with external vendors (Insurance companies, labs)
· Proficient in Excel and other MS Office programs
Job Type: Full-time
Pay: $20.00-$24.00 per hour
Expected hours: 30 – 36 per week
Benefits:
Schedule:
Education:
- Secondary School (preferred)
Experience:
- Dental Reception: 1 year (preferred)
- Abeldent: 1 year (preferred)
Work Location: In person
