Residence Admissions Assistant (North & Lakeshore) - RPT - (31951)
Description
Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Job Details
Position Title: Residence Admissions Assistant
Status: Regular Part-Time (RPT)
Hours: 24 hours per week
Faculty/Department: Campus Services, Residence
Campus/Location: North and Lakeshore Campuses
Salary: $19.09 - $29.38
About Residence At Humber
Residence is dedicated to enriching life at Humber by delivering inclusive, innovative, and industry-leading services. Guided by a commitment to a student-centered experience, we strive to create an environment where every interaction enhances the vibrancy of our community.
With just over 1,750 bed spaces across two campuses and five buildings, our self-operated residence provides a supportive home-away-from-home for students throughout the academic year and summer. We operate 24/7, nearly 365 days a year, ensuring students have access to safe, affordable housing and the support they need to thrive. The December midyear break offers a unique opportunity for our team to take a brief pause, recharging before we welcome students and staff back to our vibrant community for the remainder of the academic year.
Within Residence Services, our dedicated team oversees key portfolios: Residence Admissions, Residence Operations, Front Desk & Summer Operations, and Residence Life. Together, we deliver exceptional service and foster a connected, inclusive, and thriving living environment.
About The Residence Admissions Assistant Role
Under direction from the Manager, Residence Admissions, the Residence Admissions Assistant actively supports the Residence Admissions team with the delivery of housing services including admissions, room assignments, room occupancy records, confidential student records maintenance, posting and ensuring collection of residence and dining plan fees, provincial aid verification, and withdrawal processes. The Residence Admissions Assistant also assists with public relations and marketing goals for the residence and provides clerical and secretarial service support for the residence operations.
This Is Accomplished By
- Verifying residence room rates by room type and dining plan selected, prorating for late arrivals, and posting fees to the residence management system (StarRez)
- Working within the established system of Registration and Financial Services to ensure fees are posted to students’ MyHumber accounts accurately, and accessing Banner to ensure payment is collected, investigating discrepancies as needed
- Developing databases and spreadsheets as needed in order to record and present student information
- Creating reports in the residence management system to provide data as needed for the Residence Admissions team and the Residence Management Team utilizing various methods of communication with students en masse, for example using contemporary technology including mail merge letters and mass emails, ensuring system or programming accuracy before sending to maintain confidentiality and reputational integrity
- On-going communication with prospective and current residents, parents, staff, and campus partners to contribute to a positive experience for our students
- Providing professional, accurate, and timely correspondence with prospective and current residents
- Supporting with the planning and execution of residence open houses
- Assisting with the recruitment and selection of residents who will allow us to use their rooms as tour rooms throughout the academic year
- Providing confidential administrative support to the Manager, Residence Admissions
- Organizing and maintaining paper and electronic files
- Documenting changes to room management software processes
- Providing coverage for front desk break
Qualifications
About You:
About
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:
Education
2-year diploma in business, finance, office administration, or related field, or equivalent
Experience/Skills
2 years of experience in an administrative or customer service environment
The preferred candidate will have the ability to demonstrate the following:
- excellent interpersonal, listening, and customer service skills;
- the ability to work well under pressure while demonstrating confidence and good judgment including the ability to respond appropriately during an emergency or when dealing with difficult people or situations;
- demonstrated ability to undertake tasks and duties according to procedures and standard processes;
- computer literacy with knowledge of e-mail software and Microsoft Office Suite;
- consistent attention to detail; demonstrated organizational skills and the ability to handle multiple tasks.
If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
What's in it for you?
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).
Hours Per Week: 24Position Type: Regular Part-Time Support
Minimum Salary
: 19.09
Maximum Salary
: 29.38
Work Locations
:
North Campus
205 Humber College Blvd.
Etobicoke M9W 5L7
Job Family
: Campus ServicesDeadline to Apply: February 2, 2025
Job Posting
: 1/15/25Department: Campus Services
