Overview
We are seeking a dedicated and mature Office Administrator/Manager to join our team who will contribute to our commitment to excellence in sign manufacturing. The ideal candidate will be able to proficiently provide clerical and AP support to ensure efficient operations at the office. This individual will also be handling receptionist duties and work the 'front of the house' by providing excellent customer service and creating a welcoming environment, as well as accept payments at the front desk. Our ideal candidate is a punctual and reliable individual who works with integrity and is resourceful problem solver. Must be comfortable in a fast-paced work environment.
Responsibilities
- Ensuring all necessary administrative support associated with sales department is carried out in an efficient, timely and professional manner.
- Conducting market research to identify pricing trends, potential leads, and target markets.
- Reaching out to prospective customers via phone, email, and other communication channels, if needed.
- Greeting customers at the front desk; answering incoming calls; directing calls to the appropriate staff; answering general inquiries (telephone, e-mail, walk-in).
- AP process including matching, printing, scanning & filing unpaid invoices.
- General Office Duties – distribute and file financial statements, create & distribute general notices and letters to clients, basic website maintenance, and other day-to-day tasks.
- Clerical Duties – accept payments at the front desk, follow-up and liaise between staff, vendors, and/or clients.
- Data Entry – entering basic account information into accounting management software, updating various databases of information.
- Filing – hardcopy filing, scanning & electronic filing of electronic documents and financial statements.
- Use & Maintenance of Office Equipment – telephone system, photocopiers, scanners, fax, postage machine, PC (Windows).
- Assist in budgeting processes by tracking expenses and managing office supplies efficiently.
Qualifications
- Proven experience in an office management role or similar position.
- Self-motivated with strong interpersonal communication skills and superior client service skills.
- Ability to work in a fast-paced environment.
- Excellent written and verbal communication skills with a good command of the English language, knowledge of French an asset.
- Have excellent organizational skills with proven attention to detail.
- Resourcefulness and exceptional time management skills.
- Good understanding of Microsoft Office software, including Microsoft Word, Excel & Outlook. Excellent typing skills.
- Technological expertise to perform tasks such as electronic filing, directory management, telephone system management, password protection, document formatting, etc.
- Strong multitasking skills with a high degree of accuracy.
- Data entry experience an asset.
- Ability to edit and compose business communications (i.e. letters, notices, e-mails)
- Accounting/bookkeeping experience an asset.
- Sign industry experience a huge plus.
This position is Full-Time, Monday to Friday, 8:30 a.m. – 5:00 p.m. Benefits include medical, dental and performance bonus.
Do you see yourself thriving in this role? If so, please reply with your resume and a cover letter outlining why you believe you are the ideal candidate for this position. All submissions will be kept in strict confidence.
We thank all who apply in advance. NO PHONE CALLS OR AGENCIES PLEASE. Only those selected for an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 40 per week
Additional pay:
Benefits:
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
Ability to commute/relocate:
- North York, ON: reliably commute or plan to relocate before starting work (preferred)
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- Office management: 3 years (preferred)
Language:
Work Location: In person
Application deadline: 2025-01-31
Expected start date: 2025-02-03