A career as a Receptionist at National Bank is to act as the first point of contact in Corporate & Investment Banking, to warmly welcome our clients, guests, and colleagues. As an ambassador of the company corporate image, you will also be a key partner to our Executive Assistants in carrying out various tasks with collaboration, excellence, enthusiasm, and commitment to help our executive and administrative teams in National Bank Financial Markets optimize time and ultimately facilitate the achievement of business line objectives.
Your job:
- Warmly greet clients, guests, and employees in a welcoming nature and act as a liaison between our corporate clients and employees of the Bank with the utmost professionalism
- Ensure sound management of the reception area and meeting rooms: coordinate and monitor meeting room reservations, serving beverages/coordinating meals as needed, and assisting with audiovisual/technical and administrative requests
- Lead the interns onboarding and offboarding
- Help arrange closing dinners, lunch & learns, and other client or employee events
- Assist our internal teams with coordination of catering/deliveries, donations and sponsorships, invoices in SAP Ariba, business travel arrangements, calendar management, expense reports in Concur, and other related tasks as needed
- Assist with licenses management, subscriptions, and contracts with our vendors/suppliers
- Oversee kitchen maintenance and manage office/paper supplies inventory; order and replenish when necessary
- Participate in activities related to onboarding and offboarding of employees
You will be based in Toronto and work with a team of over 175 Corporate and Investment Banking professionals. You will collaborate closely with a team of Executive Assistants and Coordinators and report to the Section Manager, Corporate and Investment Banking.
This position requires you to be present in the workplace fulltime to fulfill our client and operational needs. We want to contribute to your quality of life by offering you as much flexibility as possible in your work. For example, we offer work schedule arrangements to help you achieve work/life balance and flexible leave that you can take when it’s important to you.
Basic requirements :
- Hold a high school diploma and at least five years of relevant experience; college or professional diploma or the academic equivalent related to the sector of activity an asset
- Interpersonal skills, positive attitude, excellent organizational and communication skills
- Provide excellent customer service and attention to details
- Ability to work well under pressure and deal with urgent situations to adapt quickly
- Knowledge of the Microsoft Office 365 suite (Outlook, Teams, Word, Excel, PowerPoint, SharePoint, OneNote, OneDrive, etc.)
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Opportunities to get involved in community initiatives
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates! What can you bring to our team?
Come live your ambitions with us!
