Job Summary
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires proficiency in handling administrative tasks, maintaining electronic medical records, and utilizing phone systems effectively. A background in a dental or medical office setting is preferred.
Responsibilities
- Greet patients warmly and assist them with check-in and check-out procedures.
- Schedule appointments and manage the dental office calendar efficiently.
- Answer phone calls promptly, addressing inquiries and providing information about services.
- Maintain accurate electronic medical records using software.
- Process patient information and verify insurance eligibility.
- Handle billing inquiries and coordinate with insurance companies as needed.
- Ensure the front desk area is organized and welcoming for patients.
- Assist with administrative tasks such as filing, data entry, and inventory management.
Experience
- Previous experience as a Dental Receptionist or in a similar role within a medical office is highly desirable.
- Familiarity with dental terminology and procedures is a plus.
- Strong administrative skills, including experience with phone systems and front desk operations.
- Excellent communication skills, both verbal and written, with a focus on patient interaction.
- Ability to multitask in a fast-paced environment while maintaining attention to detail.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 30 – 34 per week
Flexible language requirement:
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 1 year (preferred)
Work Location: In person
