Job Summary
We are seeking a dedicated and personable Concierge to join our team. The ideal candidate will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. As a Concierge, you will assist guests with their inquiries, reservations, and requests, contributing to an outstanding experience at their home.

Duties

Greet guests, residents and contractors warmly and provide them with requested information.
Manage front desk operations, including keys, visitors parking, elevator bookings, viewing cameras
Handle guest inquiries via phone and in-person with professionalism and courtesy.
Maintain knowledge of amenities, and building matters for residents.
Ensure that all guest requests are fulfilled promptly and efficiently.
Collaborate with other staff members to ensure a seamless working environment.
Uphold high standards of cleanliness and organization at the front desk area.

Experience

Previous experience in a front desk or customer service role is preferred.
Strong communication skills with an emphasis on phone etiquette.
Ability to handle multiple tasks simultaneously while maintaining attention to detail.
A friendly demeanor and a passion for providing excellent guest services are essential.
Hold a valid security license.

Job Type: Full-time

Pay: $18.50 per hour

Expected hours: 40 per week

Benefits:

Dental care
On-site parking

Schedule:

12 hour shift
Night shift

Experience:

Customer service: 2 years (preferred)

Work Location: In person

Expected start date: 2025-02-03

Windfield Terrace

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