Job Title
Receptionist
Job Description Summary
The Receptionist plays a large role in creating a first impression of the company via in-person and phone interactions with individuals, including prospective clients, employees, guests and vendors who walk through the door or call the location. We are seeking a passionate and driven professional to act as an ambassador and liaison between our client, employees and visitors who come to the site. Ideally, this individual cares deeply about the level of interaction and the quality of the experience the recipient enjoys during their initial interactions at the site.
Job Description
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Ensures a smooth and seamless employee and guest experience by communicating
warmly, clearly and effectively with the employee, guest, employee host, vendors, etc. to
meet the request at hand
- Perform general office duties, as required, including sorting and delivering mail, perform
outgoing shipping, and assist internal clients with logistics needs.
- Answer phone calls promptly and professionally, including calls to the main line, internal
phone calls and internal help desk.
- Provide professional, timely, courteous and accurate service to employees and customers
- Present a neat appearance and maintain professional or business attire at all times
- Be able to learn quickly and follow detailed instructions
- Answer questions and solve problems independently by utilizing a variety of resources to
provide accurate information.
- Greet customers with a smile and maintain a tidy work area.
- Welcome visitors and follow all visitor and Security procedures.
- Support multiple service areas proficiently while maintaining expertise.
- Relieve team members for breaks and/or lunches as assigned.
- Understand and follow tasks for all assigned areas.
· Provides travel assistance, calling cabs, communicating arrival, etc.· Understands and adheres to all safety and security protocols
- Perform daily responsibilities with initiative (i.e. opening/closing tasks, stocking supplies,
completing requests, meeting deadlines).
- Complete reports in an accurate and timely manner.
- Assist with special projects as requested.
Communication Proficiency (oral and written) Customer Focus Team Orientation Multi-
Tasking
IMPORTANT EDUCATION
- High School diploma or general education degree (GED).
- College degree and/or related experience and training preferred.
IMPORTANT EXPERIENCE
- Minimum 2 years of office administration or reception experience (or an equivalent
combination of education and experience sufficient to successfully perform the essential
duties of the job)
ADDITIONAL ELIGIBILITY QUALIFICATIONS
- Ability to interact with client and client employees, senior management, staff and vendors
as a service professional at all times
- Follow directions and policies
- Professionalism and the ability to interact well with others
- Flexible and energetic spirit
- Exhibit motivation and initiative
- Strong attention to detail
- Strong written and verbal communication skills
- Familiar with basic bookkeeping procedures
- Good analytical skills
- Provide consistently accurate service
- Ability to follow through and to help with tasks as a team player
- Ability to prioritize and multi-task job duties
- Proven compute experience; proficiency in Outlook, Word and Excel required
· Ability to lift 40 pounds repetitively· Position requires frequent reaching, bending, standing and sitting for prolonged periods
The compensation for the position is: $52,023.40 - $61,204.00
Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us.
Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous.
INCO: “Cushman & Wakefield”
