We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
As a member of Internal Audit’s Professional Practices Centre (PPC), you’ll play a crucial role in supporting various functions that enhance the operational efficiency of our team. As the PPC Operations Coordinator, you’ll coordinate various administrative tasks across different PPC groups, manage documentation, and facilitate communication with internal and external stakeholders. Your responsibilities will include monitoring mandatory training completion, document management, vendor coordination, regulator requests, reporting and resource management activities. You’ll work closely with team members to ensure compliance, streamline processes and enhance the overall effectiveness of the PPC team.
At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2 days per week on-site, while other days will be remote.
How You’ll Succeed
- Learning & Development (L&D): Coordinate and report on training sessions, ensuring compliance with NASBA documentation requirements. Monitor the L&D mailbox for unresolved emails and manage training scheduling, including calendar invites and facilitator coordination. Track attendance and completion of mandatory training, following up with team members as needed.
- Methodology & Governance: Manage Confluence space to ensure access to the latest methodology guides and documentation. Oversee vendor requests and onboarding processes, ensuring compliance with internal policies. Conduct regular reviews of the central mailbox to address annual planning deliverables.
- Regulatory Affairs: Support in responding to Global and US audit requests from regulators, including compiling, updating support documents, and preparing them for submission to the regulators, ensuring all supporting materials are formatted correctly and organized. Schedule and manage meetings with US regulators to facilitate communication and compliance. Assist with the facilitation of Regulatory Validation Challenge Council effective sessions within Internal Audit, document meeting minutes, and schedule and manage sessions accordingly.
- Reporting: Monitor and distribute Internal Audit reports, ensuring timely communication with relevant stakeholders. Conduct monthly reconciliations and updates for various reporting requirements.
- Resource Management: Update data and ensure accurate tracking of departmental staff and open requisitions. Reconcile data from Internal Audit’s resource scheduling tool with departmental staffing and audit plan data to ensure consistency and accuracy. Centralize onboarding processes for new hires, ensuring a smooth transition into the organization. Perform bi-weekly timesheet reporting to provide insights to Internal Audit leadership.
Who You Are
- You have a post-secondary education preferably in Business Administration, Management, or a related field.
- You have administrative/ operational experience, preferably within financial services or a regulatory environment. Experience with training coordination and vendor management is an asset.
- You are proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) and document management systems (e.g. SharePoint).
- You have strong organizational/project management skills, with the ability to manage multiple tasks and prioritize effectively.
- You have excellent verbal and written communication skills, with the ability to interact professionally with internal and external stakeholders.
- You are able to work collaboratively in a team environment and build positive relationships with colleagues and stakeholders.
- You are open and willing to learn new tools and processes, as needed.
- You’re goal-oriented. You’re motivated by accomplishing your goals and delivering your best to make a difference.
- You’re detail-oriented. You know that details matter and your critical thinking skills help inform your decision-making.
- Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What You Need To Know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 34th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Analytical Thinking, Auditing, Auditing Operations, Communication, Corrective and Preventive Action (CAPA), Data Insights, Data Reporting, Datasets, Management Controls, Onboarding, Operations Management, Policy Procedures, Project Management, Risk Control, Teamwork, Training Programs
