Duties
- Responsible for answering main switchboard and directing calls while maintaining a professional demeanor and attitude.
- Paging staff when appropriate and handling situations/emergencies in an appropriate fashion.
- Receive calls, take messages, and assist clients (both internal and external).
- Responsible for making coffee for guests, stocking the fridge and coffee bar and notifying office assistant when kitchen-related supplies need to be reordered.
- Maintain current employee roster with telephone extensions and home/cell/pager telephone numbers. (not sure if necessary)
- Maintain a check-in list for visitors at the front desk each day.
- Update main voice mail greeting when necessary.
- Assist staff with reservation schedule for conference rooms for the Toronto office.
- Assist with maintaining orderliness of cubicles, conference rooms and kitchen.
- Assist with ordering catering for conference room meetings for the Toronto office as well as weekly fruit and snack orders.
- Manage incoming and outgoing mail and deliveries (i.e. FedEx, UPS, couriers and the like).
- Assist with document retention efforts and preparing and retrieving documents for off-site storage.
- Assist with photocopy/collation/binder assembly projects.
- Provide backup support to Executive Assistants when need-be.
- Assist with generating and preparing mailing labels/guest lists for various events or projects.
- Initiate building work orders if an issue arises.
- .Maintain postage in postage meter.
Basic Qualifications
- High School Diploma required.
- Receptionist experience required.
Preferred Skills
- Proficiency with multi-line telephone system or switchboard.
- Excellent organizational and interpersonal skills.
- Good working knowledge of PC and network environment, especially word processing.
- Ability to work in fast-paced, multi-task and professional services environment.
What We Offer - Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe.
In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies.
SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law.
To view our privacy policy, click on the link below:
SPS-North America Privacy Policy
