The Delta Hotels by Marriott Toronto Airport & Conference Centre, 433 premium guestroom hotel with its 60,000 sq. ft. of meeting space, a full service Starbucks and four additional dining venues is located near Toronto's Pearson International Airport, featuring a new streamlined design to allow guests the essentials needed for both business and leisure stays. In-room bottled water and free Wi-Fi are just a few of the many standards now in place at the Delta Toronto Airport. A destination bar and restaurant is located in the lobby for the ultimate travel experience. Lot 41 Social Bar & Table offers eight taps, an eclectic and unique wine list, an extensive offering of sharing plates and professional mixologists to entertain. Lot 41 Social Bar & Table is not only a place to eat and drink, it is a true social experience!
Responsibilities
- Process and completes the night audit according to Delta standards
- Prints and verify end of day reports
- Responsible for balancing the revenue and transactions which occurred during the day
- Check-ins and check-outs of guests in accordance with hotel standards in an efficient and friendly manner as well as verifying method of payment
- Answer guest inquiries regarding rates, packages, and general information accurately and in a timely manner
- Resolving guests complains and concerns as well as acknowledging guests in the lobby
- Ensuring communication between different shifts and departments
- Acts as property security overnight to ensure the safety and security of our guests and facilities
- Deal with guest requests and/or issues in a courteous, prompt, and professional manner
- Follows the policies and procedures and all brand standards as outlined by Delta
- Reports all concerns to management relating to maintenance, health and safety, security or suspicious circumstances
- Perform all other duties as assigned or directed by management.
Job Type: Full-time
Pay: $23.32-$24.32 per hour
Benefits:
- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Vision care
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Application question(s):
- The position requires that you are already legally permitted to work in Canada. Can you meet this requirement? Please answer Yes or No.
Experience:
- hotel night audit: 1 year (required)
Work Location: In person