About the Role:
As a Project Coordinator, you will be accountable for the planning and execution of our Cyber Services projects, ensuring they are delivered on time and within budget. You will lead resource management, monitor progress, resolve issues, and maintain communication with stakeholders. This role involves proactively managing risks, implementing mitigation strategies, and building client trust through successful project delivery.
About Us:
We are proud to be recognized as a top employer for multiple years in a row, we currently hold the distinctions of Canada’s Top Small and Medium Employers 2024, Greater Toronto’s Top Employers 2025 and are Certified Great Place to Work 2024-2025.
At ISA Cybersecurity, our mission is to help clients achieve their privacy and security goals, and to be proactive in the fight against security threats. ISA is Canada’s leading cybersecurity-focused company, with three decades of experience delivering cybersecurity services and people you can trust. We provide our clients with comprehensive counsel on complex, evolving, and multi-faceted issues related to cybersecurity and breach incident response.
ISA Cybersecurity also offers a world-class 24/7 by 365 SOC 2 Type II certified CIOC (cybersecurity intelligence operations center), giving our clients deeper insights and earlier warnings about coordinated cyber-attacks. ISA strategically partners with many of the most respected security technology firms in the world. Through these relationships, our clients can gain access to a broad portfolio of industry-leading cyber solutions best suited to protect their corporate assets and customer data.
In today’s volatile world of digital threats, we help Canadian companies to better understand their current security posture and how to mitigate risks.
Responsibilities:
- Manage projects from initiation to completion, ensuring they are delivered on time, within scope, and budget, while maintaining high standards of customer satisfaction
- Enhance stakeholder awareness of project risks and potential issues, with a focus on mitigating challenges in strategic projects
- Collaborate with all project stakeholders including both Client Project Sponsor and Client Project Teams, Sales Team and Cyber Service Owners to optimize project efficiency and maximize client satisfaction
- Identify and assess project risks, develop mitigation strategies, and implement solutions to address issues
- Ensure weekly timesheets are updated for improved forecasting and resource management purposes
- Support month end project tracking and revenue recognition and reconciliation
- Maintain accurate documentation throughout the life cycle of the project
- Develop project plans for all project engagements that define how a project is going to be carried out outlining, scope, budget, timelines, and deliverables
- Monitor progress of project engagements by creating and sending detailed status updates to all project stakeholders
- Ensure compliance with company policies, procedures, and industry standards in project delivery
Qualifications:
- 1-3+ years progressive experience managing technology related projects, with an emphasis on cyber security technology implementation projects or related
- Certified Associate in Project (ManagementCAPM), or equivalent or similar designation high desirable
- Bachelor’s degree in project management, Information Technology, or a related field
- Strong negotiation skills to negotiate resources, changes, issues, budgets, and timelines
- Solid understanding of PMI project management best practices and methodologies
- Effective communication, in both oral and written formats, with exceptional ability to build professional relationships
- Have a “can-do” attitude that fosters a positive and productive working environment, especially in stressful or pressured situations
- Detail and results-oriented with a high willingness and motivation to learn
- Excellent organization and time management skills resulting in efficient execution of tasks
- Demonstrated ability to prioritize conflicting priorities to meet objectives
- Understanding of risk management, risk mitigation strategies and ability to communicate risk effectively
- Skilled in current MS Office applications including, but not limited to, Word, PowerPoint, Excel, SharePoint, and MS Project
- Cybersecurity industry standard knowledge and/or experience is considered an asset
Why Join Us?
At ISA Cybersecurity we lead with our "Why". Our Why is to make people feel safe. This not only applies to the result of services that we provide to our clients, but how people feel when interacting with us. Whether you're an employee of ISA or a client we want you to feel safe and supported. Each one of our team members is expected to uphold this leadership quality and embrace it through consistent demonstration of our core values of Explore, Persevere, Adapt and Uplift.
We are proud to offer a variety of employee friendly programs that enable our team to perform at their best.
Highlights of our programs and policies include:
- Flexible sick and personal days for all employees
- Generous health plan with enhanced mental health resources and programs
- Professional development opportunities and education reimbursement up to $2,000 annually for all employees
- Maternity and parental leave top-up
- Employee referral bonus of $2,000
- Competitive salaries complemented with RRSP matching and bonus programs
- Distance remote working policy
We also place great value on celebrating the contributions of all employees through the following service recognition programs:
- Service anniversary recognition and generous five-year milestone service awards
- President’s Club recognizing special achievement awards: Team Member of the Year for Sales, CIOC and Cyber Services, the Rich Uhrich Founder’s Award that is nominated on by all employees and four President’s Awards (Risk Taker, Lost Without You, Money Maker and On the Rise)
- Spot rewards providing opportunities for instant peer recognition
Information-sharing and team-building initiatives include:
- Annual kick-off meeting to communicate our strategic priorities
- Informal staff events like pizza lunches or games day
- Quarterly town hall meetings
- Semi-annual hockey tournaments, annual summer social event, and year-end holiday party
- Scheduled employee feedback surveys and goal setting focus groups
- Corporate Intranet, departmental home pages, bi-monthly internal company newsletter
Thank you for your interest in joining ISA Cybersecurity. Our team looks forward to reviewing your application. We will be reaching out to you directly if your experience matches our needs.
Accessibility:
ISA Cybersecurity is committed to providing accommodations for applicants with disabilities. If you require specific accommodation because of a disability or medical need, please inform ISAs Human Resources team (hr@e-isa.com) so arrangements can be made for appropriate accommodation to be in place during the recruitment process.
