Job #:

9067

Division:

Strat Planning & Stakeholder Relations

Vacancy Type:

Full-time Permanent

Affiliation:

Union: CUPE 79

Contract Length:

Grade:

TCHC 6

# of Vacancies:

Salary/Hourly Range:

40.16 - 44.01

Hiring range/wage:

40.16

Work Details (Days/hours):

35 hours per week, Monday to Friday

Posted Date:

11/7/24

Existing or New:

Existing

Deadline to Apply:

11/22/24

What we offer

In addition to a competitive salary and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
Minimum three (3) weeks of paid annual vacation days, increasing with years of service;
Four (4) paid personal days;
Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
Health and dental benefits;
Employee and family assistance program;
Maternity and parental leave top up (93% of base salary);
Training and development programs including tuition reimbursement of $1500 per calendar year;
Fitness membership discount;

Hybrid Job: This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference

Reporting to the Manager, Strategy, the Coordinator, Information and Business Support supports initiatives, and manages projects that further Toronto Community Housing’s strategic goals in a manner that supports TCHC's tenant focused culture.
As a Coordinator, Information and Business Support you will be responsible for facilitating, developing and implementing strategies, policies, procedures and standards based on industry best practices and operational needs. You will measure and analyze performance for systems, practices and programs that are achieving desired impact in TCHC communities and are aligned with policies and corporate strategic goals. This position helps ensure that TCHC is working to deliver affordable housing and consistently good services to tenants, to provide value to our sole shareholder, the City of Toronto, and to contribute toward being part of the solution to the complex issues of poverty, affordable housing and community revitalization in Canada’s largest city.

What you’ll do

Strategic Planning

Coordination, planning and alignment of the Division’s work with that of other corporate divisions
Co-ordinate and support the production of strategic plans
Consult and collaborate with other business units as appropriate to align strategic outcomes

Analysis, Evaluation and Reporting

Develop evaluation frameworks to support division outcomes
Conduct reviews of specific processes and practices and recommend solutions to achieve Division outcomes and targets
Develop and manage tracking systems for the division as they relate to achieving outcomes
Review and analyze performance measurement results and progress updates on divisional work, and develop recommendations to improve business processes
Make recommendations to improve performance measures and reporting as appropriate
Develop reports, papers, briefing notes, and presentations for internal/external stakeholders

Project Management

Lead projects including project management responsibilities
Coordinate work of others on a project by project basis

Policy Development

Facilitate policy development ensuring input from all stakeholders (residents, staff, management, other)
Plan, co-ordinate and monitor the implementation of policies, protocols and procedures for the Division including facilitating change discussions
Develop standards and best practices

What you’ll need

University undergraduate degree in social sciences (e.g., Education, Psychology, Sociology, Social Work, Urban Planning, Political Science, Public Administration, Geography)
Minimum of 2 years of experience, preferably in a large public corporate environment, in one or more of the following areas: policy analysis or development, evaluation, research, or business planning
Proven ability to analyze and interpret data, prepare reports and statements
Proven ability to interact effectively with and engage a variety of stakeholders including: staff, tenants, business partners and community groups
Excellent project management and organizational skills
Excellent oral and written communication skills and presentation skills
Proficiency with computerized business applications including word processing, spreadsheet, presentation and database software applications
Knowledge of social housing operations, policies and procedures and relevant legislation that is applicable to Toronto Community Housing preferred

INDS

Toronto Community Housing

New Jobs

Coordinator, Information and Business Support