Key Responsibilities:
- Receptionist Duties:
- Answering and directing incoming phone calls
- Greeting visitors and managing the reception area
- Managing appointment schedules
- Handling general administrative tasks like mail distribution
- Dispatching Duties:
- Receiving and processing shipment in/out orders
- Writing up all relevant paperwork including customs, BOL, packing list etc.
- Communicating order details to relevant personnel
- Monitoring shipment progress and updating status
- Coordinating deliveries with logistics teams and customers/vendors
- Handling any urgent requests or issues that may arise on the production floor
Required Skills:
- Excellent communication skills: Ability to clearly and concisely communicate with customers, internal staff, and production teams, both verbally and in writing
- Multitasking abilities: Efficiently handling multiple tasks simultaneously, including phone calls, visitor management, and order dispatching
- Organizational skills: Prioritizing tasks, managing schedules, and maintaining accurate records
- Computer proficiency: Familiarity with office software and potentially specialized manufacturing management systems
- Customer service focus: Providing a positive and professional experience for all interactions
Job Types: Full-time, Permanent
Pay: $50,000.00-$65,000.00 per year
Additional pay:
Benefits:
- Casual dress
- Company pension
- Disability insurance
- Discounted or free food
- Life insurance
- On-site parking
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Education:
- Bachelor's Degree (preferred)
Experience:
- Front desk: 3 years (preferred)
- Administrative experience: 1 year (preferred)
Language:
Work Location: In person
