Job Summary
We are seeking a highly organized and customer-focused Front Desk Concierge/Security to join our team. The ideal candidate will be the first point of contact for our residents, clients and visitors, providing a warm welcome and efficient service. This role involves managing front desk operations, handling inquiries, and ensuring a smooth flow of communication.
Duties
- Identifies and clarifies residents’ needs and desires; answers questions; gives directions and instructions; develops inventories of services.
- Works independently, with minimized supervision.
- Assists in investigations, tape/log reviews for any unusual incidents.
- Helps Property Manager with any special requests, i.e. administrative work, mailings, etc.
- Demonstrates excellent customer service, communication and time management skills.
- Monitors Emergency Response System.
- Greets and directs residents, guests and invitees.
- Monitors and controls Electronic Security Control Systems.
- Responds to emergency situations in a timely and efficient manner
- Monitors and controls access to the building.
- Maintains daily log, records and forms.
- Resolves and follows-up on all complaints/issues.
- Maintains a safe and secure environment throughout the building/property(s).
- Maintains guest privacy and organization reputation by keeping information confidential.
- Follows safety and access control procedures and maintains a safe work environment.
Skills
- Excellent verbal and written communication skills.
- Ability to multitask effectively in a fast-paced environment.
- A friendly demeanor with a commitment to providing exceptional service.
Join our team as a Front Desk Concierge/Security where you can make a positive impact on our resident's and clients' experiences while developing your professional skills in a supportive environment!
Job Types: Full-time, Permanent
Pay: $17.20-$18.00 per hour
Flexible language requirement:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Weekends as needed
Education:
- Secondary School (preferred)
Licence/Certification:
- Valid Security Licence (required)
Work Location: In person
Expected start date: 2025-02-03
