The Tooth Corner is currently looking for a Front Desk Receptionist to join our growing team! Our office is passionate about patient-centred care focusing on treating the patient, not teeth. We are looking to fill this position as soon as possible at Scarborough location.
Job Duties:
- Routine and typical duties as a dental office receptionist such as following: personally greet patients, receive and send correspondence and emails, facilitate and schedule appointments, process payments, assist with insurance claims and pre-determinations, screen incoming mail, etc., as directed.
- Interact in a professional manner with all patients to facilitate appointment bookings and payments for services rendered.
- To ensure patient education and that patients understand the office treatment philosophy, which is to provide the best dentistry possible for all patients.
- To be aware and encourage patients to have the correct treatment at their next visit.
- Assist in adding pre-determination codes to the computer and scheduling future appointments, as directed.
- Ensure that patient has another appointment on leaving, even if it is only tentative.
- Being at work, ready, prior to first patient arrival in morning and after lunch.
- To ensure that all documentation is accurate and complete including signed consent and waiver forms, assisting with processing reports, correspondence, clinical notes and records.
- To positively motivate patients. Ensuring a positive patient experience.
- Ensure patients know what oral aids are available.
- Ensure that any communication with the patient is consistent and in line with office policy.
- Keep personal space and any other common working space clean and tidy. Keep the patient lounge and reception area tidy.
- Maintenance of standards of sterilization and office privacy protocols.
- Assist in upholding and promoting the positive reputation of the practice and dentist.
- Actively encourage patients to refer family and friends by promoting the positive aspects of the practice and the dentist.
- Crossover duties and miscellaneous duties to assist the proper functioning of the practice.
- Attend and contribute to team meetings.
- Attend further continuing education courses upon request.
Job Types: Full-time, Permanent
Pay: $18.00-$20.00 per hour
Application question(s):
- What days of the week are you available?
- Do you have experience in the dental field?
- What dental software do you have experience with?
- When can you start a new position?
- What is your wage expectation?
Work Location: In person