Be About that Lifestyle
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Come be a part of our team of like-minded individuals who are passionate about inspiring the community to live a healthier lifestyle. Our amazing team culture focuses on fostering education, collaboration, and mentorship. Also, we are trying to have as much fun as we can as a group as we embark on our mission of healing the world one person at a time.
As an Art of Mobility Guest Experience Coordinator, we are seeking an individual with a high level of energy, empathy, and passion for helping others. You are one of the most vital parts of our team, so we need you to be a leader with great communication and collaboration skills! We are looking for someone who leaves a lasting impression with each of our clients when they walk through the door or when they call in, because you play a huge part in being part of their journey in reaching their health and fitness goals.
Who Are We
We are a health and wellness brand that was designed to inspire individuals to live a lifestyle where health becomes their truest form of wealth. We house a team of passionate therapists and trainers that uniquely integrate rehabilitation, training, and nutrition principles to help individual’s optimize their body so they can continue doing what they love.
Our goal is to become a global lifestyle brand that leads the conversation on why it is important to invest in your health and be proactive in taking care of your body.
Roles and Expectations
- Understand the Art of Mobility System and deliver a “Red Carpet” customer experience
- Welcome, assist, and interact with patients the same way you would with a family member
- Responsible for scheduling patient appointments, invoicing, and collecting payments
- Meeting phone performance metrics such as answer rate and booking rate
- Source of information for patients such as location, services, and events
- Follow patient experience operations such as winback calls and confirmation calls
- Ensure the outside of the clinic is organized, clean, and unobstructed
- All areas of clinic is clean and organized
- Products are stocked and organized
- Laundry and garbage disposal is completed onsite whenever needed
- Give suggestions and improvements for operations to Guest Experience Manager
- Having a good time and creating some memorable memories with our family
Who Are You
- Previous customer experience in fitness, retail, or catering/hospitality settings
- Looking to gain managerial and bookkeeping skills
- Flexibility to work day, evening and/or weekend hours
- Excellent communication abilities and customer service skills
- Looking to take educational professional development and self-improvement courses (paid for by the company)
Commitment to Diversity and Inclusion
Art of Mobility is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from all women, members of racialized groups, visible minorities, Indigenous persons, persons with disabilities, persons of all sexual orientation and persons of any gender identity or gender expression. Art of Mobility provides accommodation for applicants with disabilities upon request.
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Work Remotely
Job Types: Full-time, Part-time, Permanent
Pay: $18.00-$22.00 per hour
Schedule:
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Education:
- Secondary School (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Work Location: In person
Expected start date: 2022-03-01
