general purpose of the position: represent and communicate the kate spade brand and lifestyle to customers through sales competency, product expertise and by providing the highest level of customer service. responsibilities include but are not limited to the following:
essential duties and responsibilities client & service expert:
achieves individual sales goals
develops strong product knowledge across all categories
the sales associate is responsible for ensuring exemplary customer service by delivering the ultimate kate spade experience
able to develop a personal clientele through effective use of the selling skills, proactive client outreach and use of client book
building brand equity:
understand and communicate the kate spade aesthetic, brand philosophy and lifestyle to the customer
demonstrate interest and ability to work as part of a team
operational excellence:
execute operational tasks as per company directives
accurately processes all pos transactions
adhere to and apply visual directives, ensure that store standards are executed daily
physical requirements:
available to work store schedule, as needed, including evenings and weekends standing for extended periods of time
able to safely lift boxes up to 40 pounds
comfortable climbing ladders
skills and abilities required:
professional selling skills and exceptional interpersonal skills
prior luxury goods experience preferred
proactive ability to multi-task and prioritize
works well in a team environment
college degree preferred
