The Support Specialist (“SS”) will report directly to the COO & Executive Producer Flyover Attractions (“FOA”), while working closely with other members of the Flyover leadership team. The SS will be responsible for providing organizational and logistics support to the COO and play a critical role in Flyover achieving its business goals. The primary support will be focused on assisting in schedule management, special projects, document drafting, travel coordination, general administration, office management, and more. The SS is considered a valuable senior team member who has a strong pulse on the business and team culture. The SS will primarily be based in Vancouver, BC, and some international travel will be required. Therefore, an ability and willingness to travel is a key component of this role. Most of all, effective communication, relationship building, and attention to detail are a must, along with an internal drive to make a difference at Flyover Attractions.
What is the compensation for this role?
The wage for this role is $62K yearly; details of perks and the total compensation package will be discussed during the interview process.
What will you do in this job?
- Calendar management: scheduling meetings and events and ensuring no conflicts.
- Meeting preparation assistance: drafting agendas, creating presentations, gathering documents and management of meeting logistics.
- Travel management: planning all travel and managing associated expense reports.
- Office management: overseeing Support Office duties including supplies, resources, access, administration, and general cleanliness.
- Event Management: organizing annual events including leadership workshops and social committee activities.
- Special project support: providing extra support related to ad-hoc special projects that could demand research, analysis and more.
- Strategic partner: using initiative to be one step ahead of the FOA leadership team's requirements, listen closely and anticipate business needs. This includes a strong curiosity and willingness to ask questions.
What skills and experience do you need for this job?
Ideal Behaviors and Traits
- Confidentiality - Know how to handle private and confidential information with professionalism.
- Ability to communicate clearly and concisely with all levels of management
- Strong interpersonal skills are essential, including relationship and conflict management
- Willingness to be flexible and adaptable
- Ability to make decisions, solve problems, and exercise good judgment
- Willingness to work with a geographically dispersed team in a seasonal environment
- Ability to organize and prioritize multiple tasks in a fast-paced environment
- Sense of humor and ability to adapt to unexpected situations
- Hospitality and service-focused mindset including the need to work successfully with both internal and external partners
Ideal Experience
- Previous experience as a personal assistant, executive assistant, or support based role.
- Solid experience with most office tools – Word, Excel, PowerPoint, Microsoft Teams.
- Ability to travel within Canada and the US.
- Creativity, flexibility, and a keen sense of entertainment and adventure.
This list describes at a high level what this job requires, but no job description can anticipate every single task, issue or project that could come up. Flyover reserves the right to adjust, reduce, add, or change job tasks as needed for the success of the business. To handle this job successfully, any person hired must be able to perform responsibilities as described. Flyover will make any reasonable accommodation to help a person with disabilities perform their job. This job will be based out of Vancouver, Canada or Chicago, Illinois. Current, legal ability to work in US or Canada is required. Some travel domestically and internationally may be required. A valid driver’s license and Passport is required.
What will your work environment be like?
About Flyover Attractions
Experience the world like never before with Flyover. Our flying journeys immerse you in the essence of diverse destinations, capturing their beauty and spirit while sparking a sense of adventure and curiosity. Embark on a journey of awe-inspiring perspectives and unparalleled stories. Current locations include Vancouver BC, Reykjavik Iceland, Las Vegas Nevada and Chicago Illinois.
About Pursuit
Pursuit is a hospitality and attractions company that connects guests and staff to iconic places through unforgettable and inspiring experiences and strives to become the world’s leading provider of experiential adventure travel. Pursuit generates revenue and shareholder value as one of two business units operated by Viad, an S&P SmallCap 600 international experiential services company, traded on the New York Stock Exchange under the symbol VVI.
We deliver rich travel experiences to the global market in iconic destinations through its unique hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours and travel products
EEO
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!
We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at ta@pursuitcollection.com.
We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.
