Job Description
OVERVIEW
CoStar delivers real-time, verified commercial real estate data that helps clients confidently spot great opportunities and make smart choices ahead of competitors. By combining the power of CoStar’s independent research organization – the industry’s largest – with global data delivery, software, and application solutions, clients can act on opportunities with confidence.
The Marketing Research team is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily. CoStar Group’s research contributes to the most important segment of our economy, helping businesses open offices, retail stores, warehouses, and manufacturing facilities. CoStar Group is seeking a Marketing Research Advisor to join our growing research organization.
As a Marketing Research Advisor, you will build relationships with key decision makers representing various commercial real estate spaces available for sale and/or for lease. Through these interviews, you will curate their listings, ensuring they are getting the most visibility on our platform. In addition, you will capture market-critical information that enables our clients to make informed high impact business decisions.
Responsibilities
- Contribute to the growth of an accurate and complete database of commercial real estate inventory
- Conduct 50+ daily inbound and outbound phone calls with brokers, developers, investors, and other real estate professionals to obtain real-time property and transaction data
- Investigate new space listings, recent sale and lease transactions, building ownership and construction in a market
- Build and maintain mutually beneficial relationships with clients
- Partner with our clients to help them position and market their properties on the CoStar platform for the market/audience
- Dissect trends and collaborate with regional-based teams to qualify data that will help tell the story of an entire market
Basic Qualifications & Experience
- Bachelors’ degree
- Flexibility to work shifts aligned with EST, CST, MST, or PST time zones
- Eight or more months of experience in a customer service environment
- Permanent US work authorization
Preferred Qualifications
- Natural curiosity, persistence, and ability to conduct thorough investigative research
- Proven success performing to metrics or key performance indicators (KPI)
- Experience communicating with internal business partners and external clients by phone
- Be goal-oriented and manage multiple responsibilities, adjust to changing priorities, and excel in a fast-paced environment
- Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates
- Customer-focused approach to tasks, including a drive towards partnering with clients
- Ability to work within a team environment as well as an individual contributor
- Demonstrated knowledge of and/or experience within the commercial real estate industry
- Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter, and develop basic formulas
- Capability to accurately capture and enter data
- Ability to be flexible and adapt to changing situations at a high growth company
We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.
CoStar Group is an Equal Employment Opportunity Employer.
