We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit CIBC.com
What You’ll Be Doing
The Specialist, Operations Management will be part of the CIBC Trust Operations team, supporting Wealth Management Operations. The CIBC Trust Operations team is primarily responsible for the processing and settlement of CIBC Trust and CIBC Private Investment Counsel (CPIC). As a Specialist, Operations Management you will primarily be accountable for validation and approval of large value transactions, managing client/partner/business unit escalations end to end and responding in a timely and concise manner. You will be responsible for financial reporting, consultative advice relative to the development, analysis and identification of process changes and system enhancements. You will also participate in meetings, acting as a subject matter expert, and will provide guidance to junior staff.
At CIBC we enable the work environment most optimal for you to thrive in your role. To successfully perform the work, details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How You’ll Succeed
- Operational Functions - Individual must be familiar with settlements including experience in operationally supporting post trade processing for trade matching, confirmation, trade settlement and regulatory reporting. Requirement to follow all procedures and controls within the Operations team.
- Accurate with an attention to detail - Documentation of existing processes and system flows; recommend enhancements to processes, job functions and systems; evaluate options; communicate benefits; and assist with project delivery timelines.
- Leveraging technology - Computer literacy skills are required. Proficiency in Microsoft Excel is a must.
- Strong Communication Skills – Ability to understand the ask and articulate a clear and concise response to inquiries/escalations.
- Process Improvement Mindset - Knowledge of major functional processes and associated operating requirements. Seeks efficiencies in operational functions wherever possible.
- Decision making and critical thinking skills - Able to manage a request/process/escalation independently and only escalate as required.
- Technical Skillset - Ability to analyze and present data in a meaningful way.
Who You Are
- You're driven by collective success. You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.
- You embrace and champion change. You'll continuously evolve your thinking and the way you work in order to deliver your best.
- You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.
- What matters to you. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do. You bring your real self to work and you live our values – trust, teamwork and accountability.
What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
- We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
- Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
- We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
- Subject to plan and program terms and conditions
What You Need To Know
- CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com
- You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
- We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location
Toronto-81 Bay, 27th Floor
Employment Type
Regular
Weekly Hours
37.5
Skills
Fixed Income Investments, Microsoft Excel, Operations Management, Reconciliations, Trade Settlement, Trading Platforms, Trading Systems, Wealth Management
