Join the Exclusive Adventure of a Lifetime with Quark Expedition!
Are you a passionate, driven customer and sales professional who thrives on challenges and is ready for an extraordinary adventure?
We're looking for an
Onboard Polar Travel Advisor for our Quark brand, you’ll be working and living on our expedition ships on/off during a 6-month period and travel to some of the world’s most iconic and untouched landscapes, all while driving sales and forging relationships with our customers in the heart of these extreme environments!
This role requires the applicant to have canadian citizenship as we do not provide visa/immigration sponsorshp.
Quark Expeditions is the world leader in polar adventure travel. Since 1991, Quark has been establishing a tradition of firsts in polar travel: as the first to transit the Northeast Passage with adventure travelers; the first to take travelers to the far side of Antarctica; and the first to circumnavigate the Antarctic continent with guests. Quark is recognized for its diverse fleet of passenger vessels and offers the widest variety of polar itineraries of any other adventure company.
What We Offer:
- Benefits: A competitive base salary with commission structure tied to your sales achievements, health benefits, paid time off, accommodation and transport to and from the ships and much more
- Training & Development: Ongoing professional development and sales training to help you succeed.
- Support: Team collaboration from industry experts and a strong support network during your travels
What you will be doing:
- Interact with travelers onboard during meals, expeditions, seminars, and other activities to build trust and relationships
- Encourage and facilitate bookings for future trips while customers are still onboard, tapping into their excitement and satisfaction with their current experience
- Reach monthly sales targets while maintaining outstanding customer service standards
- Spend 20% of the time following up with past customers through CRM and other methods to secure repeat bookings
- Maintain detailed and accurate notes in our Salesforce CRM system for successful transition to the Client Service team
What we are looking for:
- Front-line sales experience, motivated by revenue targets and building relationships
- A keen interest or direct understanding of Adventure Travel, or adventurous / outdoor activities
- Ability to work abord our expeditions ships on/off during a 6-month period
- Experience achieving monthly sales targets within a travel or sales environment
- Demonstrated ability to take initiative and confidently direct customer interactions
- Experience with different reservation systems and CRM/Salesforce is preferable
We believe people perform best when they can be their true selves and diverse teams drive better results. We’re committed to fostering a diverse, equitable, and inclusive environment where everyone can succeed.
Travelopia ensures an inclusive workplace for all. If you need accommodations during the recruitment process, please inform us here: Talent@Travelopia.com
