Marketing Assistant

Gray Line Westcoast Sightseeing • Full-time • Vancouver, BC, CA • C$ 22 / hour • 1d ago

ASSISTANT, MARKETING

THE FINER DETAILS

Start Date: ASAP

Work Hours: Full Time, seasonal from March to October

Location: Downtown Vancouver

Wages: $22.00/hour

At GrayLine Westcoast Sightseeing, we attribute much of our success to our passion for Vancouver and the strength of our teams. To build on this momentum, we’re searching for an engaged Marketing Assistant to work closely with our Director, Communications + Branding. This individual will contribute to existing marketing initiatives, while assisting with the administration of new programs aligned with branding, corporate and traveller goals. The ideal candidate will have prior experience with various marketing functions, including communications, advertising, and branding. The Marketing Assistant must be an organized multitasker, with keen attention to detail and ability to handle diverse projects simultaneously. They must also showcase creativity to design fast-turnaround projects to brand standards and demonstrate writing skills that inspire and engage.

YOUR WORK WILL INCLUDE

Online Review Program – answer all online reviews from Trip Advisor/Viator and Google, collect recognition and update teams, and report on comments/tour sentiments
In-House Marketing Collateral – In-house designer for all quick turnaround and low-volume internal and external marketing pieces and collateral
Online Management – Regular review of all content on GLWCS website and online reputation – initiate updates, changes, and troubleshooting with department leads or agency
Communication - Execute or assist with all internal and external communications/newsletters, keeping GLWCS brand voice consistent, all while managing and maintaining GLWCS internal CRM (Keap)
Programming – Assist with all internal recognition, well-being, retention, and all external community awareness programs. Includes submitting Vancouver Tourism Award nominations
Social Media – Support the agency’s social media strategy with day-of stories in line with scheduled posts and campaigns
Further knowledge and education regularly through workshops, research, and seminars – sharing best practices and marketing ideas/trends

WHAT WE WILL LIKE ABOUT YOU

Minimum 2 years experience in marketing, advertising, or communications
Knowledge of traditional and digital marketing, content marketing, and social media marketing
Proficiency in Microsoft Office
Excellent writing, communication, and presentation skills
Working knowledge in using Adobe/Illustrator and Canva
Familiarity with Customer Relationship Management (CRM) systems
You love where you live and want to share it with the world

WHAT YOU WILL LIKE ABOUT US

Paid training
Free admission and discounts for you and a guest to over 90 attractions through the Tourism Privilege Pass
Central downtown Vancouver office with easy access to all transit routes
Internal and external recognition programs for fun awards and prize opportunities
Invitations to VIP tourism industry events, networking opportunities, and familiarization tours
The little things like free coffee, tea, hot chocolate available in-office

Please include a Cover Letter when submitting your Resume.

Everything we do at Gray Line Westcoast Sightseeing is for a common purpose: Sharing Remarkable Experiences Together. We have been introducing the world to Vancouver, Victoria, and Whistler for over 40 years on our sightseeing tours, and we can’t wait to share these experiences with you. We attribute much of our success to our passion for Vancouver and the strength of our team. Gray Line Westcoast Sightseeing is the #1 Top Nominated Company at the Vancouver Tourism Awards for two years in a row in 2023 and 2024! This rise to the top is a testament to GLWCS's unwavering commitment to excellence and the exceptional efforts of our team who consistently go above and beyond to provide unparalleled tour experiences for our guests.

GLWCS is an equal opportunity employer. We are committed to the principles of equity, diversity, and inclusion. We are committed to creating and maintaining an inclusive workplace that welcomes, respects, and values diverse backgrounds, viewpoints, and abilities regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, or disability. GLWCS recruits, hires, trains, compensates, and promotes people of all races, ethnicities, religions, genders, sexes, abilities, and ages.

Gray Line Westcoast Sightseeing respectfully acknowledges the unceded traditional territories of the xmθkym (Musqueam), Swxwú7mesh (Squamish), and slilwta (Tsleil-Waututh) Nations on which our offices are located.