Dispatcher

Gambles Ontario Produce • Full-time • Etobicoke, ON, CA • 1w ago

Why Gambles?

Torizon Logistics Inc. is a third-party logistics company based in Toronto, Canada. Our business provides exceptional service and customized logistics solutions for clients across North America. Our customers trust us to find and book timely, cost effective, and reliable transportation solutions to suit their needs. Our customers can focus on their core business while we take care of the rest!

As a part of the Gambles Group of Companies, we got our start in 2007 as experts in the transportation of fresh produce. Today we provide transportation solutions across Canada and the United States.

Our people are the backbone of our business! We have a “hire-from-within” mentality at Torizon and Gambles, which means we put extra focus on developing our people and giving them unique career advancement opportunities. Just like our products and our customer-base, we love to see our people grow!

We offer a competitive benefits package with employer covered health and dental benefits (you don’t pay the premiums!) and a company matched Pension Plan for our full-time employees.

Job Description

The Transportation Dispatcher will report directly to the Manager of Torizon Logistics.

This position will coordinate the pickup and delivery of all brokered loads within the assigned lane of the dispatch team. You will be required to understand and fulfill the customer needs and expectations based on region, commodity, temperature, appointment requirements and any other relevant details. You will be responsible for building carrier relations by securing trucks and negotiating competitive market rates. This position will operate primarily out of the Ontario Food Terminal location but will require the ability to travel to our 302 Dwight Ave. location on occasion.

Although the primary schedule for this individual is 40 hours per week, Monday – Friday, our ideal candidate must be willing to work a flexible, rotational on-call after hours shift which includes evenings and weekends.

Responsibilities

Contact and book carriers while ensuring the best rates and turnaround times for the customer
Loading and scheduling trucks from designated USA shipping regions
Multi-task, organize and prioritize information with Buyers and Shippers
Work collectively with internal and external business partners to provide accurate and timely dispatching services
Establish and maintain exceptional relationships with customer base
As assigned

Candidate Requirements

Qualifications:

Entry level experience in transportation, 3PL, or freight forwarding an asset
Degree or Diploma in a related field (or equivalent work experience)
Fresh Produce knowledge and/or experience a major asset
Working knowledge of Loadlink or other dispatching software an asset
Understanding of United States geography an asset

Personal Attributes:

Excellent English verbal and written communication
Positive customer-oriented attitude
High attention to detail and organizational skills
Ability to multi-task and handle competing priorities in a fast-paced environment
Excellent computer skills, including Microsoft Office
Teamwork and independent problem solving
Research and negotiation skills

Please note that Gambles Group is an equal opportunity employer located in a heritage building with our main office at 165 The Queensway, Suite 240. Accommodation is available upon request for applicants and colleagues with disabilities.

Job Types: Full-time, Permanent

Benefits: