Job: Gold Buyer / Customer Service
Job Title: Precious Metals Analyst
Company: Canada Gold
Compensation: $22+ possible bonuses
Our Company:
Canada Gold is one of the country’s largest jewellery, precious metal and diamond buyers. At our offices, we provide free appraisals and quotes for customers who bring in their valuables. Our goal is to provide our customers with the best prices, information and expert advice when considering selling their valuables.
While most of our business focuses on purchasing and refining precious metals, we have a growing e-commerce store, 100ways.com, where we list and sell the nicest pieces.
About the Position:
We are hiring for a full-time customer service position. You will sit down with our customers to accurately determine the authenticity and value of their items. We are looking for someone who will provide great customer service - all training on gold testing and evaluation will be provided upon hire. This is a full-time position working 5 days a week at our Vancouver location.
Other responsibilities include keeping the store clean and organized as well as some administrative tasks
We are looking to hire someone who is motivated, hardworking, and eager to learn. There will be a great opportunity for advancement in the company as the online sales division continues to grow.
We offer salary, bonuses and advancement opportunities.
What every candidate needs:
- Great customer service skills.
- Ability to work independently and as part of a team.
- To be self-motivated and results driven.
- To have a proven interest in learning and development.
- Familiarity and comfort with computers and math.
What else we look for:
While not required, experience with jewellery or jewellery sales is an asset.
Your duties as a Precious Metals Analyst:
- Provide exceptional customer service to our clients in person, over the phone and by email.
- Accurately assess customers’ precious metals in a timely manner.
- Maintain a clean and organized work environment.
- Work on other tasks and projects as assigned.
What Do We Offer?
Canada Gold is an equal opportunity employer and offers its employees a wide range of benefits and support.
At the end of the day, we know our employees are our most valuable resource. As such, we try to make your job as rewarding and engaging as possible. We offer great advancement opportunities.
Here are some of the specific benefits all full time employees receive:
- Full in-store technical training program.
- Tuition and learning reimbursement program of up to $500/year.
- Opportunities for growth and advancement at our offices throughout Canada.
Hours:
This is full-time position, approximately 35 hours/week.
Working hours are Monday-Friday 10am-6pm, Saturday 10am-5pm and Sunday 11am-4pm depending on scheduled shifts.
Requirements:
2+ years of customer service experience.
Job Type: Full-time
COVID-19 considerations:
Frequent cleaning and sterilization procedures are in place.
Job Type: Full-time
Pay: $22.00 per hour
Schedule:
Experience:
- customer service: 2 years (required)
Work Location: In person
