About Us:
Orion Dental is a trusted family dental practice dedicated to providing exceptional care to our patients. We have 2 locations - in Milton, Ontario, and Scarborough, Ontario. With a welcoming environment and a focus on comprehensive oral health, we aim to deliver outstanding dental experiences for every patient.
We are looking for a Treatment Coordinator:
We are seeking a professional and compassionate Treatment Coordinator to join our team. This role is ideal for someone who thrives in a fast-paced environment, values teamwork, and enjoys building lasting relationships with patients. The selected person would be required to work at both our Milton and Scarborough offices.
Responsibilities:
- Patient Communication:
- Act as the primary point of contact for patients regarding treatment plans.
- Clearly explain recommended procedures, associated costs, and insurance coverage.
- Ensure patients understand their options and feel confident about their care.
- Treatment Coordination:
- Develop, present, and finalize treatment plans with patients.
- Schedule procedures and coordinate with the dental team to ensure timely delivery of care.
- Follow up with patients post-treatment to ensure satisfaction and address any concerns.
- Financial Coordination:
- Assist patients with payment options, insurance claims, and financing solutions.
- Work closely with the billing team to verify insurance coverage and ensure accurate documentation.
- Team Collaboration:
- Collaborate with dentists and other team members to ensure seamless communication about patient care.
- Support administrative staff with scheduling, record-keeping, and patient follow-up.
Qualifications:
- Diploma or Certification in Dental or medical field.
- Strong interpersonal and communication skills, with the ability to build trust and rapport with patients.
- Detail-oriented with excellent organizational and multitasking abilities.
- Familiarity with dental terminology, treatment planning, and insurance billing.
- Proficiency with dental software (knowledge of Paradigm software is a plus but is not a limiting condition).
- A friendly, positive attitude and a commitment to providing exceptional patient care.
Experience:
A minimum of 1 year dental treatment coordination experience is needed.
What We Offer:
- Competitive hourly pay ranging from $23-$30, based on experience and qualifications.
- A supportive and friendly work environment.
- Opportunities for professional growth and development.
- Flexible work hours and a collaborative team culture.
Schedule:
- 40 hours per week
- 5 days a week
- One weekend day per week
How to Apply:
If you are passionate about patient care and want to be part of a dynamic team, we would love to hear from you! Please respond to this job posting with your resume and a brief cover letter.
Job Types: Full-time, Part-time, Permanent
Pay: $23.00-$30.00 per hour
Expected hours: 30 – 40 per week
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Ability to commute/relocate:
- Scarborough, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Dental treatment Coordination: 1 year (required)
Licence/Certification:
- Dental Treatment Coordination Certificate or Diploma (preferred)
Work Location: In person
