About Us:
CTS Global Logistics Canada Inc. (Hereinafter referred to as "CTS Canada"), a subsidiary of CTS International Logistics Corporation Limited, is a prominent player in the global logistics industry with over 90 branches worldwide. Our core services encompass international air and ocean freight, project logistics, railway transport, warehousing, e-commerce logistics, aviation supplies logistics, and customs services.
As a leading organization in the logistics sector, CTS Canada is currently operating 7 warehouses and offices throughout Canada, with our headquarters situated in North York.
In this role, the candidate will be responsible for the Ocean Freight functions and contributing to the development that align with the company’s mission and values.
Qualifications
- Minimum of 2-3 years of experience in Ocean freight forwarding
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team in a fast-paced environment.
- Knowledge of international shipping regulations, customs documentation, and freight procedures.
- Ability to handle multiple tasks and prioritize effectively.
- Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
- Mandarin speaking is mandatory
Duties and Responsibilities:
- Partner with customers, vendors, and internal groups to build a solid working relationship
- Work with worldwide ocean shipments, including all geographies and multiple customers across the world
- Effective and efficient file shipment creation/activation including follow-up/transfer of control back to origin for necessary corrections
- Distribution of pick-up numbers, hold/examination notices, freight invoices and other ancillary charges, notices or invoices.
- Provide professional, prompt and efficient customer service to all clients
- Ensure files are completed and updated in accordance with corporate requirements
- Support and manage ongoing vendor and partner relationships
- Provide the proper documentation that is required for the alcoholic beverage industry
- Work diligently to ensure quotation deadlines and shipment requirements are met
- Monitor shipments and respond to inquiries from clients, in a timely manner
- Resolve client customer service issues promptly and professionally
- Partner with global offices as needed
- Other duties as assigned
Job Type: Full-time
Pay: $45,000
Expected hours: 40 per week
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
- Mandarin is required
- French not required
Schedule:
Work Location: In person
Job Type: Full-time
Pay: $45,000.00-$50,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
Work Location: In person
Application deadline: 2025-01-30
