Contract end date: 11/16/2026
Summary of Duties:
Reporting to the Project Director and/or Project Manager, the Business Analyst will be responsible for supporting the implementation of clinical/business information systems and delivering efficient and effective clinical/business processes. Working closely with front line staff and business owners, the BA will support the full project lifecycle for assigned systems and provide go-live and adoption support. The BA will also work closely with members of the PMO team and in alignment with PMO methodology and standards, and collaborate closely with Technical Services and Client Services departments to ensure successful project implementation and effective transition to ongoing support. This individual will apply analytical knowledge and business experience to identify and document clinical/business requirements, workflows, functional requirements, use cases, test and training plans in collaboration with stakeholders. The Business Analyst will be responsible for managing assigned tasks on large scale projects and/or leading design and implementation of projects of moderate complexity and small/medium scope.
Specific Responsibilities include the following:
- Assist with design workshops and document outputs in collaboration with different clinical and business stakeholders, and ensure requirements align with corporate privacy, IT and security policy and standards;
- Analyze and document detailed business requirements and system specifications and validate specifications with key stakeholders;
- Document current and future state workflows, identifying and mitigating impact of revised workflows on current operations;
- Ensure any changes to documentation or requirements are tracked and circulated to the appropriate team members as required; and communicate, prioritize, track and resolve issues related to their assigned focus area;
- Be a champion for the assigned clinical/business system with their colleagues;
- Inform the enhancement of existing policies and procedures that are impacted by the work completed within their assigned focus area;
- Assist in the development of any training materials applicable to their assigned focus area;
- Lead, develop and manage test plans for unit, functional, integration, interface and user acceptance testing. Track enhancements and bugs, collaborate with Project Manager and vendor to resolve issues;
- Establish excellent working relationships with project team members, clients, software vendors and internal IS Subject Matter Experts
- Contribute to/create project life cycle documentation, including Project Charter, Project Plan, Go-Live Authorization document, Closing document;
- Report project status in alignment with PMO standards;
- Contribute to the ongoing development and refinement of PMO standards and methodologies.
Qualifications/Skills:
- University degree required. Degree in Engineering, Health Discipline, Computer Science, Business or related field is preferred.
- Business Analyst designation (completed or in progress) preferred.
- 2+ years of experience working in a healthcare setting
- Minimum 5 years of project experience, working on technology system implementation is required.
- Sound knowledge of project management is required.
- Experience with MS Office with proficiency in Excel, PowerPoint, Project and Visio
- Excellent analytical, writing, presentation, problem solving and interpersonal skills
- Experience with vendor and team relations
- Self-motivated, detailed oriented and ability to manage deadlines effectively
- Ability to multi-task and prioritize tasks across multiple projects
- Able to impact and influence others to obtain critical information in a timely manner
- Able to facilitate meetings and manage change effectively
