Job Type: Permanent
Work Model: Hybrid
Reference code: 127850
Primary Location: Toronto, ON
All Available Locations: Burlington, ON; Ottawa, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Experience a firm where wellness matters.
- Be expected to share your ideas and to make them a reality.
Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
Work you'll do
As the Technology Standards and Compliance coordinator, you will play a critical role in establishing and maintaining standards across various areas, including support, end user experience, Linux, asset management, and print services. You will work with our internal stakeholders, organize and chair community of practice calls and gather inputs for new and existing standards. You will facilitate steering committee calls and ensure that our shared services adhere to all compliance requirements. This role is vital for driving excellence and consistency in our technology operations.
Key Responsibilities:
Standards Creation and Management:
- Develop, implement, and maintain standards for support, end user experience, Linux, asset management, and print services.
- Collaborate with relevant stakeholders to ensure standards meet business needs and industry best practices.
- Regularly review and update standards to align with evolving technologies and organizational requirements.
Stakeholder management:
- Organize and chair community of practise calls/steering committees to oversee the development and implementation of technology standards.
- Facilitate discussions, decision-making processes, and action plans within the committees.
- Ensure clear communication and alignment of objectives across all committee members.
Compliance and Governance:
- Ensure all shared services comply with internal policies, industry regulations, and legal requirements.
- Conduct regular audits and assessments to identify compliance gaps and implement corrective actions.
- Develop and maintain documentation related to compliance processes and standards adherence.
Continuous Improvement:
- Identify opportunities for service improvement through data analysis, stakeholder feedback, and technology advancements.
Innovation and Best Practices:
- Stay abreast of industry trends and innovations, integrating relevant practices into our service delivery framework.
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Required:
- Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
- A minimum of 2 years of experience in IT management, standards creation, or compliance roles.
- Proven experience in organizing and leading steering committees or similar governance bodies.
- Strong knowledge of compliance requirements and industry regulations relevant to technology services.
- Excellent communication, organizational, and leadership skills.
- Ability to work collaboratively with cross-functional teams and stakeholders.
- Strong analytical and problem-solving capabilities.
- Relevant certifications (e.g., ITIL, COBIT, ISO/IEC 20000) are a plus.
The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively – that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.
