The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.
What's in it for you!
As a GTAA employee, you’ll have access to amazing benefits, including retirement planning, comprehensive group health benefits, employee assistance programs (EAP), paid leave, education and training, as well as recognition and rewards programs.
What you can expect from this position:
This position reports to the Manager, Aviation Safety Management Systems and will assist with the management, implementation and integration of the Safety Management System (SMS).
As a Coordinator, Aviation Safety Management Systems, you will:
- Ensure all processes and requirements meet all legal and SMS regulatory requirements
- Develop, documentation and implementation of standardized “key” safety processes across the organization and ensure that all safety and operational processes and procedures are integrated, and reflected in emergency preparedness and emergency response procedures
- Research information pertaining to SMS processes and developments, and document best practices
- Ensure sub-processes and procedures are modified and improved on a regular basis to reflect changes in operational practices, scope of business activities, and new technologies
- Develop the SMS framework and document configuration management
- Develop a defined and documented hazard identification and risk management processes, applicable organization-wide
- Identify safety objectives, goals, performance measures and designing metrics which are integrated with quality management, and monitor and support the processes necessary to meet all SMS requirements
- Carry out safety management audits and assisting with internal, independent and Transport Canada audits
- Support, coordinate, conduct and manage investigations into all airside safety incidents, recommendations or observations in relation to safety policies, procedures and training
- Determine causal factors and mitigation strategies
- Conduct SMS and Human Factors and Behavioural Science presentations and training for GTAA personnel and tenants
- Apply appropriate human factor/behavioral science determinations to the SMS database
- Prepare and Manage SMS information publications, including technical management of the SMS Web site and SharePoint and any other supporting GTAA applications
- Attend and shadow local SMS investigations, reviews, assessments and interviews to provide guidance and expertise to ensure the SMS process is maintained
- Monitor progress of SMS recommendations and action plans and follow-up work and preparing SMS status reports
- Maintain the SMS database, including the Incident, Wildlife, FOD and Fuel Spill modules
This unionized position has an hourly wage of $44.63, based on a 37.5-hour work week. The successful candidate must be available to commence the duties of the position once a selection decision has been made.
Candidates with relevant external experience must provide references with their applications in order to confirm this experience.
This is the role for you, if you have:
- Post-Secondary School Diploma/Degree in Airport Management, or equivalent
- 2 years of relevant SMS experience in a comparably sized company
- 2 years of direct airside operations experience at Toronto Pearson International Airport or similar International Airport(s)
- 2 years of experience in data analytics
- Experience with Personal Computers and relational databases
- Human Factors/Behavioral Science Certificate endorsed by Transport Canada would be considered an asset
- Provincial Driver’s License (G)
- Radio Telephone Certification
- “D” class Airside Vehicle Operator’s Permit (AVOP) or ability to successfully obtain one within thirty (30) days of appointment to the position
- Ability to obtain and retain a Transportation Security Clearance
Knowledge and skills you bring, that set you up for success:
- Ability to maintain current knowledge of all aspects of Safety Management legislation, policies and procedures and relevant Criminal Justice Bills
- Ability to maintain knowledge of relevant Acts, Regulations, Standards, Recommended Practices and Procedures related to airports
- Ability to maintain current knowledge of theories of safety and accident investigation
- Ability to maintain concentration and attention to detail, especially in critical safety areas where care and judgement are essential, and prioritize work accordingly
- Ability to analyze audit reports, responses and recommendations, to ensure adherence quality assurance, and resolve conflicting views by presenting convincing safety management-based rationale and process application whether there is a lack of regulation or protocol or not
- Ability to determine and assess causal factors and appropriate human factors/behavioural science associated with all airside incidents, accidents or safety reports or observations
- Ability to determine the risk levels associated with any airside activity (current or proposed), or reported safety issue or concern and determine that mitigation strategies are appropriate and will reduce the risk to acceptable levels and allow the activity to continue or commence
- Ability to impart knowledge and understanding of SMS requirements to all GTAA personnel, tenants, contractors and others whose work has an impact on airside safety
- Ability to participate as a technical expert (Secretary/Acting Chair) of various safety committees to ensure ongoing SMS management through the establishment or provision of recommendations on SMS standards, policies and recommended practices
- Ability to respond to calls from GTAA staff and tenants requesting clarification or direction on whether situations or incidents are or will result in investigation
- Knowledge of all SMS software applications
- Ability to design, manage and maintain the SMS web site and all interfaces with Share Point, the SMS Database and any other supporting GTAA applications
- Ability to manage short-term co-op student, reviewing student’s work, providing guidance and direction as required, including conducting an appraisal review, assigning work and deadlines as appropriate
The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.
