Position Title: Quality Assurance Specialist
Location: Vancouver, BC (Hybrid: 3 days onsite per week)
About SaNOtize
SaNOtize is an innovative biotech company, developing novel topical products based upon our proprietary Nitric Oxide release technology, shown to inactivate viruses, bacteria and fungi. Based in Vancouver, Canada, we are leveraging this technology to create novel wellness products for launch into both ecommerce and a direct sales channel to physicians in the US, under the NOWONDER brand. Being a leader in nitric oxide delivery requires a team of dedicated experts, from scientists to businesspeople and more. The ‘small but mighty’ SaNOtize team is united in our commitment to challenge traditional thinking around antimicrobials—and growing fast! Join us!
Position Overview
The Quality Assurance Specialist is a detail-oriented and highly organized Quality Assurance professional. The successful candidate will ensure that all products and processes meet strict regulatory and quality standards from formulation through production, testing, and packaging. You will play a key role in maintaining the integrity of our products while supporting innovation and adherence to industry regulations. The incumbent is flexible, organized, detail-oriented, and possesses strong communication skills.
Core Responsibilities
· Quality Management System
− Management of the SaNOtize Quality Management System.
− Experience with Qualio or other quality management software, preferred.
· Quality Control Oversight
− Oversee the entire quality control process for cosmetic product development, from raw materials through finished goods.
− Ensure products meet both internal and external quality standards, including safety, performance, and regulatory compliance.
· Compliance and Regulatory Standards
− Monitor and ensure adherence to industry-specific regulations, including FDA, ISO, GMP, and other global cosmetic standards.
− Stay up-to-date on evolving industry regulations, updating processes as needed to remain compliant.
· Product Testing and Analysis
− Conduct stability testing, microbiological testing, and efficacy testing on cosmetic formulations.
− Implement corrective and preventive actions based on test results to maintain product consistency and performance.
· Document Control and Auditing
− Maintain accurate and thorough records of quality control processes, testing protocols, and audits.
− Lead internal / external audits and inspections to ensure quality management system compliance and identify areas for improvement.
· Cross-functional Collaboration
− Work closely with QC, manufacturing and R&D teams to provide input on formulation design and process improvements to meet quality and regulatory requirements.
− Collaborate with production teams to implement quality assurance strategies in manufacturing.
· Supplier Quality Management
− Evaluate and monitor the quality of raw materials and components from suppliers.
− Coordinate with suppliers to resolve quality issues and ensure that materials meet specifications.
· Customer Feedback and Continuous Improvement
− Investigate customer complaints related to product quality, identifying root causes and implementing corrective actions.
− Promote a culture of continuous improvement by identifying areas of risk and potential quality improvements.
· Tools & Technology Knowledge
− Stay informed about the company's technology.
− Use knowledge to effectively support the research and development team as needed.
− Develop NoWonder product awareness and contribute to team brainstorming and planning discussions.
· Administrative Tasks
− Perform the administrative duties, including scheduling appointments, coordinating meetings, and managing manufacturing and R&D related documentation.
− Organize and maintain up-to-date folders in company document management repository, ensuring all materials are organized, easily accessible and current in the company’s document management system.
− Make recommendations that streamline department processes and support overall organizational efficiencies.
· Additional Responsibilities
− The Quality Assurance Specialist is expected to support other departments or projects as needed, depending on the organization's needs. This includes contributing to cross-functional projects and initiatives that extend beyond the typical scope of the R&D department.
− Attend required trainings and take initiative through self-led learning to adopt new technologies to support the business and team members as required.
− This job description is not exhaustive and may be subject to change or revision at the company's discretion to reflect changes in the business environment or other organizational needs.
Qualifications
Required Qualifications:
Bachelor’s degree in Chemistry, Biology, or a related field.
Minimum of 5 years of experience in Quality Assurance within the cosmetics, personal care, medical device or pharmaceutical industries.
In-depth knowledge of cosmetic industry regulations, including FDA (MoCRA), GMP, ISO 22716, and relevant global standards.
Experience with laboratory testing methods (microbiological, chemical, and stability testing).
Strong understanding of R&D processes in cosmetic formulation and product development.
Excellent problem-solving skills and attention to detail.
Strong communication skills with the ability to work cross-functionally across departments.
Proficiency in quality management systems, documentation, and audits.
Preferred Qualifications:
Experience with cosmetic manufacturing and packaging quality control.
Knowledge of sustainability practices in cosmetic production.
Certification in Quality Assurance, such as Six Sigma, CQE (Certified Quality Engineer), or other relevant certifications.
Compensation & Benefits
Salary: $70,000 to $90,000 per year, commensurate with experience.
Benefits: 3 weeks of vacation time/year, annual bonus opportunity, competitive extended health and dental plan for employees’ and family coverage on their first day, health spending account and stock options.
To Apply
Applicants must be legally eligible to work in Canada. SaNOtize is an equal opportunity employer, committed to a diverse and inclusive workplace. Accommodations are available upon request throughout the recruitment process.
We thank all applicants for their interest in SaNOtize Research & Development; however, only short-listed applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. SaNOtize is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment.
