Job Description
As Canada’s largest mental health care provider, the Centre for Addiction and Mental Health provides evidence to drive system and policy change through the implementation of innovations and novel service delivery interventions. The Research Operations, Services and Support (ROSS) office is a central group within the CAMH Research Institute that provides administrative support to ensure that all research activities carried out at CAMH or by CAMH personnel comply with funder, governmental or institutional policies and regulations.
The ROSS office is seeking a full-time, contract (12 months) Program Officer reporting to the Manager, Research Practice to support the Koerner Centre for Research Training (KCRT). The KCRT supports the CAMH research community, with a focus on research trainees and early career researchers, in the development, implementation, and evaluation of a range of initiatives, services, and resources supporting the dynamic community of learning within CAMH. The Program Officer will be an integral member of the ROSS team and will work closely with the Scientific Director of KCRT, the ROSS office, and CAMH scientists, trainees, and staff.
The Program Officer will take an active role in coordinating the diverse array of Centre initiatives, with the purpose of providing opportunities for community-building and learning for research trainees, staff, and scientists. The successful candidate will facilitate community-building for CAMH research trainees by developing communications to bring awareness to supports and resources, and by supporting trainee recruitment efforts. The Program Officer will also provide support in the development of training for core competencies in key areas of research conduct, grounded in principles of equity, diversity and inclusion. The Program Officer will stay abreast of current training developments and opportunities. The successful candidate will support a workplace which embraces diversity, encourages teamwork and complies with all applicable institutional and regulatory requirements. Responsibilities will include, but not be limited to:
- Administrative and organizational support for internal and external outreach and communications, including developing and disseminating communication materials, organizing, attending and hosting meetings/events, and consulting with university and community partners
- Serve as the main point of contact for trainee events, initiatives, and resources
- Provide administrative support for Research Training Leadership Advisory activities
- Supporting the extraction and reporting of metrics related to equity, diversity, and inclusion, as well as training events and initiatives
- Support the development of novel core competency training; liaising with subject matter experts and stakeholders; supporting curriculum development
- Programming and development of training materials including within electronic learning management systems, as needed
- Supporting processes including trainee recruitment, meetings, management of records, and reporting
- Assisting with other research activities and projects, as assigned
This position will be primarily located at 1025 Queen Street West.
Job Requirements
- Undergraduate degree or other formal post-secondary education is required
- 2+ years of work experience in a customer service role in a public sector setting preferably in a healthcare administration or research administration environment
- One (1) year of health science research experience is required
- Experience with the development of training/educational materials is an asset
- Excellent communication skills demonstrated by experience drafting formal letters or mass communications
- Exemplary attention to detail
- Excellent interpersonal skills, tact, and discretion and a genuine interest in supporting scientific research
- Experience with working in an academic or healthcare environment is an asset
- Ability to quickly find, learn and assimilate new information
- Ability to prioritize and handle a high volume of diverse projects simultaneously
- Ability to capture and articulate risk issues
- Ability to communicate and problem-solve with a diverse variety of stakeholders and team members who may have conflicting interests and priorities
- Ability to handle sensitive and confidential information in a professional manner
