Parts & Service Coordinator

Cooper Equipment Rentals • co-op • Etobicoke, ON, CA • C$ 52k - C$ 58k / year • 17h ago

Build your Career at Cooper Equipment Rentals

We are looking for customer-oriented, motivatedindividuals to join our professional team.

Please note, to be considered for this position applicants should currently be residing in Canada and legally entitled to work.

Why Work with Us? Perks!

Competitive salary
Excellent benefit package with premiums paid by the company
Uniform, safety boots/shoes, safety gear provided
RRSP Match
Safety-minded organization
Stable, year-round employment
Continuous training, learning and development opportunities
Fun-loving work environment with strong social responsibility

What You’ll Be Doing

Duties and Responsibilities:

Manage parts inventory and process warranty claims
Order and receive necessary parts by filling out purchase orders
Follow up with vendors on back-ordered items
Match packing slips to receivers and invoices
File all documentation to facilitate an efficient Accounts Payable (A/P) process
Coordinate the transfer of parts with other branches
Follow up with parts and service bills and order
Manage customer equipment repairs and billing
Enter and complete all work orders pertaining to the role
Provide quotes and estimates to customers
Enter maintenance schedules for all equipment
Maintain a system for tracking repairs and estimates
Work closely with the shop to ensure repairs are completed in a timely manner
Coordinate parts pickups with drivers
Assist with ensuring new units are fleeted and ready for rent
Ensure all shop supplies are stocked
Coordinate the activities of branch Field Service Mechanics as well as those of service vendors
Oversee third-party equipment repairs at vendor locations

What You’ll Bring to the Team
Qualifications and Requirements:

Minimum of two years’ experience in the customer service, retail, or construction industry, preferably in the equipment rental industry
Excellent written and oral communication skills
Self-starter, very customer service-oriented, and works well in a team environment
Thrives in a fast-paced environment with strict deadlines
Very flexible in performing various tasks to satisfy our customers

Want to learn more about this as well as other opportunities at Cooper? Visit our Careers page to view Day in the Life videos cooperequipment.ca/careers.

We passionately believe that our inclusive and diverse team is key to the success of our business. We are dedicated to building an environment where everyone has an equitable opportunity to thrive, and where diversity, equity and inclusion is celebrated and embraced. We strive to hire diverse talent and to ensure that everyone feels safe, respected, and valued during the hiring process and throughout their journey with us. To continue the conversation, or if you require accommodations, reach out to our team at careers@cooperequipment.ca.