Founded in 1988, and headquartered in Toronto, Tricon Residential is one of North America’s preeminent rental housing providers.
Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community. To learn more, please visit: Tricon Residential Toronto
Job Description
Working under the direct supervision of the Senior Property Manager, the Property Administrator will oversee the administrative and maintenance operations of a property. The Property Administrator is responsible and accountable for administration of property accounts receivable and management of resident accounts. You will provide superior customer service in all interactions with residents.
This is a fixed term position that will be a 6 month contract.
- Assist in overseeing Tenant Services, Property Administration, Payables and Office Administration
- Provide administrative support for the Senior Property Manager including preparation of notices and other resident correspondence
- Respond to resident inquiries, feedback, complaints and concerns in a timely and professional manner
- Assist the Senior Property Manager to provide process improvements that proactively enhance the customer experience
- Maintain an orderly office area, including proper filing of all hard and soft copy documentation and correspondence
- Assist the Senior Property Manager with collection of delinquent rents
- Answering incoming calls on multi-line telephones and referring inquiries
- Generate work orders as required
- Carry out ad-hoc and other duties as assigned
Qualifications:
- A passion for excellence in customer service delivery
- Exceptional written and oral communication skills
- Strong interpersonal skills
- Strong command of MS Office products: Word, Excel, PowerPoint etc.
- Detail-oriented; ability to resolve problems using facts, sound reasoning and common sense
Minimum Requirements:
- Two or more years’ experience in real estate property administration
- Post-secondary education preferred
Tricon Residential Inc. is an owner, operator and developer of a portfolio of approximately 38,000 single-family rental homes in the U.S. Sun Belt and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.
At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.
