Position Snapshot
Business area: Nestlé Health Science
Job title: Representative, Outside Sales (18 month contract)
Location: Predominately Calgary-Edmonton corridor; In the field position
Position Summary
This role reports to the National Channel Sales Manager - HCP and is responsible for the effective management of the assigned territory to ensure that individual and team sales goals and objectives are achieved, as well as supporting Education and Tradeshow events. You will require in-depth knowledge of naturopathic medicine and/or holistic nutrition and is focused on healthcare practitioners in the Specialty Vitamins, Minerals and Health Supplements (SVMHS) space.
This is a field-based role that requires conducting impactful, daily customer face to face sales calls, supplemented with some phone and virtual meetings where appropriate. Overnight travel and weekend work will be required occasionally.
A day in the life of a Representative, Outside Sales
You will develop territory level business and customer plans, which includes effective analysis of territory- and site-level data, and identification of opportunities and risks, supported by quantified building blocks to achieve sustainable and profitable sales goals.
Plans will be individually owned and aligned to integrated Commercial Plan (ICP) and deliver performance through compliance, efficiency-creation, upselling and identifying new sales opportunities expanding dispensary size & product application.
You will also:
- Execution of defined key performance indicators (KPIs) and lead measures that will drive sustainable, profitable territory sales through consistently and effectively discussing the right product (priority investments) to the right customer (priority accounts) at the right time using the right tools, as prescribed by ICP and the NCSM-HCP.
- Effectively execute against territory level business plan and customer plans. Achieving sales targets both individually and within team.
- Leverage in-depth product and need-state knowledge to effectively position Nestlé Health Science and Specialty Vitamins, Minerals and Health Supplements products to healthcare practitioners as the optimal solution to meet their patients' needs, where appropriate, with the primary focus being on value-based selling leveraging Professional Selling Skills (PSS) and brand strategies of PIs.
- Maximize impactful, sales-focused face to face customer interactions that result in sustainable, profitable sales in partnership with the account through shared accountability and clear action, aligned to practitioner prescribing & product selection processes.
- Maintain and leverage the CRM tool to assess and adjust investment to ensure alignment to opportunities. All sales calls are to be logged daily and clearly identify customer actions and activities that will move the sales process forward.
- Active participation in meetings, events and conferences with appropriate follow up.
- Adherence to all company principles, policies, including financial compliance, i.e., spend, contract management, safety and local regulations including administrative processes and requirements (eg. expense submissions, FHF safety reporting, vehicle maintenance and reporting, completion of mandatory training, meeting defined deadline, etc.)
- Adapting effectively to changes in the internal and external business environment and responding by integrating the change smoothly into business plans, customer contact plans and processes. Taking ownership and accountability for actions and response to changes.
- Critical Good Manufacturing Practices Responsibilities:
- Receive and document each product complaint using section A of the product complaint report (CSP-001 Appendix A) and immediately forward to Quality Assurance & Regulatory Affairs department
- Provide support in the notification of applicable accounts in the event of a product recall
What will make you successful?
- Minimum 3 years of successful sales or related business experience, preferably in the Specialty Vitamins, Minerals and Health Supplements products (SVMHS) industry; Naturopathic and/or holistic nutrition background strongly desired (background in health and wellness, nutrition, or supplements is an asset)
- Demonstrated ability to use scientific and clinical information effectively to support the use of Nestlé Health Science and Specialty Vitamins, Minerals and Health Supplements products.
- Computer literacy and expertise in Microsoft Office applications (Word, Excel, PowerPoint)
- Valid full driver’s license and safe driving record is required. Open to frequently travel within the assigned territory.
- Post Secondary education in Business and or, Science
- Excellent leadership abilities, fostering collaboration and strong interpersonal skills
- Outstanding organizational skills, effective time management, exceptional prioritization abilities, proficient in project management, with a keen eye for detail
We have a friendly, supportive team with a coaching and mentoring environment. There are real opportunities for future development and progression – this really could be a move towards the exciting Sales career you’ve always wanted.
What You Need To Know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
