Role impact:
To maintain accurate client account information and to communicate on a regular basis with clients in order to provide them with current account status and to avoid delinquency. Provide the Operations and Leasing team supporting information necessary for Client relationships.
What you will deliver:
- Maintain accounts receivables as per company objective standards by ensuring the timely collection of all rents
- Work with Legal in providing information for Tenants in legal status including Tenants in defaults, litigation and bankruptcy.
- Maintain an up-to-date record of all negligent accounts by preparing a variety of accounts receivable reports and letters such as, but not limited to, account statements and correspondence to each tenant, doubtful accounts, write-offs, and proof of claims
- Prepare 5th of the month analysis of outstanding Rent to ensure company objectives have been met
- Maintain accounts receivables comment reports up-to-date by ensuring status of outstanding amounts have been categorized by type allowing effective management of outstanding amounts
- Maintain rent roll and associated charges in finance system as per lease agreement
- Process all client billings, rental notices and parking income including year-end notices through finance systems on a timely and accurate basis and forward to all clients to ensure the availability of all relevant information and to limit the possibility of outstanding accounts
- Review, verify and accurately input a variety of information related to clients' leases; prepare correspondence such as, but not limited to, rental notices and welcome letters; liaise on a regular basis with clients in order to develop and maintain good working relationships
- Respond to inquiries from clients by reviewing leases and billings for discrepancies and making necessary adjustments
- Input all clients’ monthly sales and follow up on missing sales information.
- Input all clients' certified and audited sales following up with the Tenant where necessary.
- Review and update sales estimates and post monthly sales accruals
- Review sales information for accuracy and fluctuations month over month.
- Input consumption information in preparation of monthly and annual Recoveries processing. Analyze consumption variances month over month and follow up with Operations where necessary.
- Complete monthly recovery estimate reconciliation and set-up to ensure timely calculation of recovery accruals
- Support the implementation of new platforms and systems enchantments as required
- Lead Monthly AR meetings with Property GM and VP of Operations ensuring action items are addressed and followed up on.
- Reconcile specialty leasing and storage contracts and ensure agreements are processed in finance systems
- Perform mass maintenance of estimated recovery rates and distribute annual packages to clients
- Process miscellaneous billings for service-related charges and reconcile the balance sheet accounts for quarterly working paper files
- Establish and maintain a strong working relationship with Tenants in order to ensure Tenant is provided all necessary information to make payments on a timely basis.
What your strengths are:
- Team player
- Excellent verbal and written communication skills with the ability to effectively provide clear responses to client
- Strong organizational, multitasking and prioritization skills
- Ability to work under pressure with deadlines
- Detail oriented and focused on accuracy
- Strong analytical, problem-solving skills and numeracy
- Able to work with minimum supervision
- Strong computer skills with a high level of competence in Microsoft Office i.e. PowerPoint, Excel, Word, Google Suite and Yardi
- Self-starter with the ability to lead in a fast-paced environment
What you need to succeed:
- College or University degree in Finance, Accounting, Commerce, Business, or relevant work experience
- Minimum 2 years’ experience in an Accounting or Billings position
- Experience in Real Estate and/or Property Management
- Good understanding of accounting principles, leases, and related documentation
Why you should join us:
At Cadillac Fairview we have been transforming communities for over 50 years. We are so much more than our properties. We are building leaders at all levels. We offer the challenge of interesting work, a great organizational culture, the opportunity to collaborate with the best in the business, and support for your growth and development. We reward values-based behavior and superior results with a competitive rewards package that includes best-in-class benefits and pension. Imagine a place where you can make a difference!
At CF our everyday actions and critical business decisions are guided by our CF Values. Achieving results is naturally important for us and we achieve results through behaviours that are consistent with our CF Values.
Are you someone who believes in our values?
- Aim Higher – we strive to exceed expectations
- Own Your Expertise – we empower ourselves and each other
- Collaborate Effectively – we bring the right people together to get the right results
- Engage with Empathy – we objectively consider the needs of others
- Embrace Change – we drive, learn from, and adapt to change
At CF you’ll join a diverse community and award-winning team where your talent and commitment to excellence are welcomed, valued and respected.
We’re ready to meet you there – are you?
CF is
an equal opportunity employer and is committed to creating a diverse and inclusive environment. If you need reasonable accommodation during the recruitment, assessment, and/or selection process, please notify your CF contact or email cfcareers@cadillacfairview.com.
