Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.
Responsibilities
- Greet visitors, vendors, visiting employees with a high degree of professionalism and courtesy.
- Answer incoming calls in a pleasant and professional demeanor. Forward calls as appropriate or provide information needed.
- Serve in a forward facing role to assist with or route client and staff questions or requests.
- Receive, sort and deliver inbound mail and packages per routing instructions.
- Index incoming mail (physical and electronic), scan and route to appropriate employee or upload into various system applications.
- Log and distribute incoming checks
- Maintain accurate production activity in the database.
- Prepare and post outbound Canada Post mail and packages.
- File Maintenance.
- Meeting Services Support - room scheduling, set-up/take down, catering, etc.
- Manage access cards for the site including visitor card distribution.
- Manage inventory par levels for office and pantry supplies.
- Maintain copy centers and cafes
- Ensure facility and office services tickets are handled in a timely basis.
- Ensure health and safety protocols are followed
- Maintain a safe and clean lobby area
- Other duties as assigned.
Qualifications
- HS Diploma or GED, customer service and office experience preferred
- Exhibits excellent customer service and communication skills, both written and verbal
- Consistently demonstrates professional demeanor, appearance and attitude
- Competent in prioritizing and handling multiple tasks
- Data Entry skills - familiar with MSOffice applications (MSWord and MSExcel)
- Must be able to lift 50lbs
