Ace Management Group specializes in the development of advertising and promotional marketing campaigns for our diverse client base. Our North York based office is committed to helping our clients to build their brands’ equity. We do this through creating and executing promotional advertising events that create buzz and increase profitability among our clients’ target demographic. As a Client Support Representative your main responsibility will be to assist the Advertising Account Manager and promotional sales team in the creation, implementation and execution of direct marketing & promotional strategies for advertising campaigns across the North Yorkarea designed to fit specific clients' needs. As a Client Account Representative you will: Become familiar with our client’s products and services to ensure you can offer customers the right packages Understand how our client’s technology can enhance and simplify customer’s lives Proactively engage and establish strong relationships with customers, making them feel valued and at ease from the first point of contact Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty. Collect meaningful client information throughout the client journey to understand their preferences to customize the service provided to them. Provide exceptional client experience, focusing on hospitality and elevation through selling skills Use effective selling techniques in a natural, warm, and elevated manner Select the right products matched to client needs and benefits and effectively use cross and upselling techniques. Perks: Be part of a successful team with acknowledged accomplishments Uncapped commissionstructure with additionalbonuses A culture that supports leadership growth through training and mentoring. Fun team building activities and weekly team nights Travel opportunities for networking, conferences, and leadership development. A lively and inclusive work environment with ateamthat feels like family What You Need to Get Started: 1-2 years in a customer based role Excellent interpersonal skills, tact, and a track record of success with customer-facing roles Ability to handle pressure, prioritize, and multi-task during the course of a business day Tech-savvy, or the ability to pick up concepts quickly Enthusiasm and aptitude for learning new skills Qualifications: Must be able to communicate fluently in English A university degree or college diploma in communications, marketing, public relations or a related field preferred Strong interpersonal skills and presentation skills Ability to balance multiple priorities and meet deadlines Must be able to work in a fast-paced environment Able to work at the speed of the business and meet tight deadlines Keen attention to detail and very process oriented Travel to on-site promotional advertising & marketing areas will be required Powered by JazzHR
