Job Title: Sales Administrator
Job Type: 9-month contract with possible extension
Contract Dates: April 1, 2025 - December 31, 2025
Location: Vancouver (Office). Must be willing to work on-site five days per week.
About Origin Sustainables:
Origin Sustainables is a leader in sustainable foodservice packaging, providing tailored supply chain solutions to national restaurant chains and distributors. With over 35 years of experience, we are committed to enhancing our clients' brands and supporting their growth through sustainable packaging, delivering unmatched clarity, confidence, and convenience.
Position Overview:
We are seeking a detail-oriented and proactive Sales Administrator to join our team on a maternity leave contract. This role is critical in ensuring the smooth operation of our sales processes and delivering excellent service to our clients. The successful candidate will provide essential administrative support, manage order processing, and maintain accurate sales records while collaborating closely with the Operations team.
Key Responsibilities:
Administrative Support:
- Handle day-to-day administrative tasks, including scheduling meetings, managing emails, and preparing documents.
- Ensure the team remains organized and equipped to meet objectives.
Order Processing & Tracking:
- Oversee the end-to-end processing of orders, from initial entry to delivery.
- Ensure accuracy and timeliness to maintain high levels of client satisfaction.
Customer Communication:
- Provide regular updates to clients regarding order status, shipment tracking, and delivery timelines.
- Address client inquiries and escalate complex issues as required.
Documentation & Filing:
- Maintain accurate and accessible records of all sales transactions, client communications, and order details.
- Ensure proper filing for audit and reference purposes.
Support for Sales Operations:
- Collaborate with the Sales Operations Specialist to assist with reporting, data entry, and inventory management.
- Provide additional support to optimize sales operations.
CRM Management:
- Maintain accurate and up-to-date information in NetSuite (NS), including opportunity entries.
- Ensure data integrity and usability for the sales team.
Recording Cost of Goods (COGS):
- Record and track costs associated with past, current, and incoming shipments.
- Maintain updated records to support financial and operational accuracy.
Qualifications:
- Proven experience in administrative support, sales operations, or a similar role.
- Strong organizational and multitasking skills with high attention to detail.
- Excellent communication and interpersonal skills.
- Proficiency in CRM systems (NetSuite preferred) and MS Office Suite.
- Ability to work independently and collaboratively in a dynamic, fast-paced environment.
- Experience with inventory or supply chain management is an asset.
Additional Benefits:
- Opportunity to work in a high performing and supportive team environment.
- Gain valuable experience in sales administration and operations within a rapidly growing company.
- Flat organizational structure with direct access to management.
- Casual dress code.
The above are intended to describe the general requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. The omission of specific duties does not exclude them from the position.
