Overview
We are a specialist dental office committed to providing exceptional care in a warm and welcoming environment. Our dedicated team is passionate about patient care and strives to make every visit a positive experience.
We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing the front desk operations of our dental office. This role requires a friendly demeanor, strong communication skills, and proficiency in dental office software.
Qualifications
- Previous experience as a Dental Receptionist is required to be considered for this role.
- Proficiency in using dental practice management software, Microsoft Outlook, and Microsoft Word is a plus.
- Strong understanding of medical terminology related to dentistry.
- Excellent organizational skills with attention to detail in managing patient records and scheduling.
- Ability to communicate effectively with patients and staff in a professional manner.
- Experience handling phone systems efficiently while providing outstanding customer service.
- Ability to multitask and thrive in a fast-paced environment.
Duties
- Greet and welcome patients warmly as they arrive at the dental office and assist with check-in procedures.
- Schedule and confirm appointments using Opes software.
- Manage and maintain patient records accurately.
- Handle communications, including phone calls and email inquiries.
- Collect patient information and verify insurance details prior to appointments.
- Process payments and insurance claims.
- Assist in managing the flow of patients to ensure efficient operations within the office.
- Maintain cleanliness and organization of the front desk area.
- Collaborate with dental staff to ensure seamless patient care and communication.
Job Types: Full-time, Permanent
Pay: $21.00-$26.00 per hour
Expected hours: 35 per week
Benefits:
- Dental care
- Extended health care
- On-site parking
Schedule:
Education:
- Secondary School (preferred)
Experience:
- Dental receptionist: 2 years (preferred)
Work Location: In person
Expected start date: 2025-02-10