Lead Host

Parq Vancouver • Vancouver, BC, CA • C$ 18 - C$ 19 / hour • 7h ago

Are you passionate about the Food & Beverage industry? This is your opportunity to join an amazing company and be a part of one of Vancouver's most sought out farm to table restaurant- Honey Salt!

COMPANY OVERVIEW

Blau & Associates oversees the Food and Beverage operations at Parq Vancouver including the Honey Salt. Honey Salt offers a farm-to-table inspired menu serving chef-driven, farm to table cuisine, and a variety of wines and cocktails with an emphasis on locally and regionally sourced ingredients that highlight the bounty of British Columbia in an approachable and comfortable setting. When you think of the comforts of home, it involves food so exquisite that you feel it down in your soul. Honey Salt, a true neighborhood restaurant that combines classic comfort with relaxed sophistication, is looking for YOU to join our team!

What we offer:

Comprehensive health, dental, vision care benefits
Flexible work life balance
Paid Vacation
Extensive RRSP matching program
Career Growth and development opportunities
Associate Recognition Events including an amazing Holiday Party!
Associate Discounts at Parq

POSITION OVERVIEW

The Lead Host is primarily responsible for greeting and seating of guests and taking reservations in a restaurant, lounge or patio. The Lead Host assists with the reservation process, greeting and seating guests, and clearing and resetting of designated areas and service of food and beverage items. This position is responsible for following both company and facility policies and procedures. The Lead Host will promote the Parq Vancouver facility and act as a positive role model and representative of Blau & Associates. The Lead Host continually strives for 100% guest satisfaction.

GENERAL RESPONSIBILITIES

The Lead Host is responsible for:

Working in collaboration with other Team Members and Departments to ensure the restaurant, lounge and patio operates in accordance with established operational procedures
Greeting and seating guests, taking reservations and assisting with clearing and resetting of designated areas and service of food and beverage items.
Proper set-up, maintenance and adherence to scheduled duties, ensuring mise-en-place and par stock is maintained for all service related items
Maintaining a composed and professional demeanor while providing exemplary guest service
Being aware of menu items, daily promotions, menu and operational changes and communicating the information as appropriate
Assist with the training of new staff, and be the point of reference for new hires.
Protecting the organization, guests and co-workers by adhering to applicable food, liquor safety and workplace standards, operational requirements and statutory compliance regulations
All duties as assigned by the Restaurant General Manager or their designated representative

QUALIFICATIONS

The Host must:

Have experience as a Host in a similar environment including a hotel, restaurant, catering or other fast paced high-volume establishment
Have a valid Serving it Right certificate
Be able to obtain and maintain a GPEB license
Be able to work a flexible schedule
Have an excellent command of both spoken and written English. Knowledge of a 2nd language would be considered an asset
Have a good product knowledge and be able to effectively handle all guest inquiries including dietary, food sensitivity or allergy requirements
Have solid problem solving, decision making, customer service, communication and sales skills
Have the ability to handle inventory management and proper product use to eliminate waste and spillage
Have detailed knowledge of the Vancouver area including Parq Vancouver amenities, services and local attractions
Be able to stand for extended periods of time, reach, bend and stoop repeatedly
Be able to frequently lift and carry up to 44 pounds