You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
The Sales & Service Assistant is primarily accountable for providing support for business acquisition and retention activities to the Business Development team. This role will report to the Service Manager, Business Development.
Key Accountabilities
Support Account Executives and Service Specialist/Consultants
Coordinate and respond to inquiries and requests for information from Clients, Advisors and Consultants (telephone and email inquiries and requests)
Data entry
Update and ensure internal reporting and tracking tools are maintained with accurate and up to date information
Compose and/or prepare various correspondence and presentations
Request and prepare various reports for advisors and clients
Order promotional and business supplies
Works in close collaboration with other business areas (ex. underwriting, disability, group operations, etc.)
Manage incoming and outgoing mail
Assist with compiling relevant information for renewals
Job Specific Knowledge & Skills Required for a Successful Candidate
In-depth knowledge of Microsoft Office (Excel, Word and PowerPoint)
Bilingual in French and English (as applicable)
Time management skills with the ability to prioritize competing requests/ tasks
Organizational skills
Teamwork and cooperation
Ability to multi-task within a fast-paced environment while maintaining a high degree of accuracy
Excellent written and oral communication skills
Understands client needs and identifies solutions to non-standard requests
Ability to work independently and as part of a high functioning team
Relationship building/management skills
Strong attention to detail
Requirements
The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.
Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.
Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.
At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.
We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.
Salary Range:
45,300/45 300 - 61,100/61 100
Job Category:
Customer Service / Operations
Posting End Date:
30/01/2025
