Nella Cutlery was established and has been serving the food industry since 1952. We import, manufacture, and distribute a full line of food service equipment.

Nella Toronto is looking for a Customer Service Representative to join our team for our Norfinch location!

Responsibilities:

Provide exceptional customer service experience
Engage in conversation to determine client needs, directing them to products and services
Display a professional, courteous and empathetic attitude to all customers
Assist with shelf-stocking and merchandising; set up and arrange displays of merchandise in retail stores to attract customers.
Take inventory or examine merchandise to identify items to be reordered or replenished.
Efficiently identify customer needs and determine how to address them
Sell organization's products/services where applicable, and provide customers with a high level of service
Ticket, arrange and display merchandise to promote sales
Maintain professional appearance and attitude
Develop and maintain professional relationships with new and existing customers
Contribute to team effort by accomplishing related tasks as needed
Perform additional duties as required

Requirements:

2 years of Customer Service experience
Previous retail or food industry experience is an asset
Speaking a second language is an asset
Strong communication and interpersonal skills
Self-motivated and enthusiastic
Detail-oriented and organized
Comfort in working in a high-volume role
Ability to prioritize tasks and manage time effectively
Ability to work independently and as part of a team
Ability to lift 50-60lbs

We offer competitive pay and benefits! Apply today!!

Job Type: Full-time

Pay: $18.00-$20.00 per hour

Benefits:

Dental care
On-site parking
Store discount

Shift:

8 hour shift
Day shift

Work days:

Monday to Friday
Weekends as needed

Application question(s):

At this time, we are hiring for Full-time availability only. Are you available Monday to Friday, 9am to 5pm?

Experience:

Customer service: 2 years (required)
cashier: 2 years (required)

Work Location: In person

Nella Food Equipment

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