Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Job Details
Position Title: Program Support Officer
Status: Initiatives & Opportunities Contract (1 Year)
Hours: 37.5 hours per week
Faculty/Department: Faculty of Health Sciences and Wellness
Campus/Location: North Campus
Salary: FTSupportPayband-G–(Start$35.58-Max $38.88)
About The Program Support Officer Role
TheincumbentwillprovidedirectsupporttoAcademicLeadershipintheFacultyofHealthSciencesandWellnesswhile providingacomprehensiverangeofsupportservicestothestudents,professors, programcoordinators(PCs),external stakeholders, in their assigned cluster of programming. Responsibilities include but are not limited to: administrative, program, financial, human resources, student, marketing, and inter-departmental support. The incumbent also acts as a resource to students, professors, PCs, and administrators on the application of the College’s academic policies and procedures. It is expected that the incumbent, therefore, will continue to develop opportunities that directly impact the learning environment and work-processes. This role is an in person role and requires travel between three sites; North Campus, Lakeshore Campus and Village of Humber Heights Campus. Travel between sites might occur on the same day.
Program Support
- Processcurriculumchangesensuringthat:theproperformisusedfortheOfficeofProgramPlanning,Developmentand Renewal; the ministry rules are followed for curriculum changes; and deadlines are adhered to.
- Under the direction of the Academic Leadership within the Faculty, provide support to Program Advisory Committees ensuringproceduresarefollowed.Supportincludes,butisnotlimitedto:roombookings,welcomeletters,termcompletion letters, membership updates, and tracking and/or taking of minutes/agenda.
- Provideadministrativesupporttokeystakeholderswiththeannualprogramreviewandrenewalprocess,includingbut not limited to program mapping, course outlines, calendar reviews and Faculty guides
- Prepare,disseminateandarchivestudentandprogram communications
- Collectinformationsuchasscholarshipforms,awardsnominationsforms,signedSWFs,andsamplestudentworkfor PEQAB, etc. and ensuring accuracy and completion
- ProvideadministrativeandlogisticalsupporttoAcademicLeaders(AL)intheFacultywithprogramleveleventssuchas, but not limited to, Open House, Information Nights, Orientation, etc.
- Organizelogisticsaroundclass cancellations
- Assist,adviseandprovidesupportfordepartmental programs
- Coordinateinvigilatorsforexamweekswhen applicable
- Maintainprogramrecordsinappropriatedatabases(i.e.student records)
- ProvidesupporttoAcademicLeadershipinregardstoallprogramservicesand evaluations
- Respondtoinquiriesfromallstakeholdersinthe Faculty
- Providesupportandworkincollaborationwithothermembersofthesupportstaffteam. Administrative Support
- ProvideadministrativesupporttotheAcademicLeader(s)(AL)withinthe Faculty
- Under the direction of the AL, generate required reports for programs in order to support the Faculty’s strategic objectives
- Under the direction of the AL, analyze service delivery and/or internal processes to recommend improvements, and recommend and implement efficient internal processes for service delivery
StudentServicesand Support
- Respondtostudentenquiriesandredirectasappropriate(e.g.financialawards,scholarships,appeals,petitions, etc.)
Hours Per Week
37.5
Position Type
FT Support
Payband
G
Minimum Salary
33.55
Maximum Salary
38.88
Work Locations
North Campus
Job Family
Health Sciences
Deadline to Apply
January 21, 2025
Job Posting
1/14/25
Department
Faculty of Health Sciences & Wellness; Nursing & PSW
About You
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:
Education
3yeardegreeordiplomainBusiness,Communications,Entrepreneurship,Finance,HumanResources,Information Systems, Marketing and any other related fields of study.
Experience/Skills
- Minimum of one (1) progressive administrative or student advising experience in a post-secondary environment.
- Experience working with Nursing and Personal Support Worker programs including PSW Learn and Earn programming.
- Experiencewithcompilingandanalyzingresearch-baseddatafromvarioussources,producingreportsandidentifying trends from data to develop solutions and strategies.
- Experience with drafting and proofreading communications, supporting and/or advising students on courses and programsselection,supportingcurriculumplanning,andacademicprogramdelivery, interpretingpoliciesandprocedures, special events.
- ProficiencywithMicrosoftOffice(Word,Excel,Outlook,Access,andPowerPoint),andAdobe Acrobat.
- Excellenttimemanagementandmultitasking skills.
- Provenabilitytoworkindependentlyonassignedtaskswithminimum supervision.
- Excellentinterpersonalskillswithanabilitytoworkinateam environment.
- Abilitytouseofficeequipment–phone,photocopier,printer,faxandtroubleshoottechnicalminor problems.
- Provenexcellentverbalandwrittencommunications skills.
If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
What's in it for you?
- An opportunity to be a part of building Humber's future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).
