BLANEY MCMURTRY LLP
BILLING/E-BILLING COORDINATOR
Why work at Blaney McMurtry LLP?
Blaney McMurtry LLP is a multi-service 120 + lawyer firm, based in the heart of downtown Toronto. For more than sixty-five years, we have helped clients overcome challenges and seize opportunities through our continuing commitment to achieving results and building relationships. We seek exceptional individuals who take pride in their work and know the importance of excellent client service.
Our motto is “Expect the Best” and that goes both ways. At Blaneys, we value a diverse and inclusive workplace that respects and supports all our staff. We offer a competitive salary based on experience and paid vacation. Your well-being is very important to us, and therefore we offer an excellent benefit package which includes health, dental, as well as an Employee Assistance Program. If you would like to gain new skills, we have abundant training and professional development opportunities to help to achieve your personal and professional goals.
We are currently recruiting for a Billing/E-Billing Coordinator to join a very busy billing team and has the ability to work independently and manage multiple priorities. Reporting to the Chief Operating Officer, the E-Billing Coordinator is responsible for the submission and review of electronic invoices and for developing and supporting the day-to-day billing operations. Applicants must be detail oriented with excellent analytic and communication skills. This is an excellent opportunity for a self-starter to join a dynamic team and contribute to the overall success of the Firm. The ideal candidate for this position has a strong work ethic, exceptional problem-solving skills and is comfortable working within a team. Blaney McMurtry LLP is passionate about what we do, and we are looking for someone who shares our passion to join our team.
What you will be doing:
· Oversee the end-to-end electronic billing process, ensuring accuracy and compliance with client billing guidelines.
· Collaborate with legal professionals to gather necessary billing information, review time and expense entries, and resolve any discrepancies.
· Proactively identify and address potential billing issues to streamline the billing process and enhance overall efficiency.
· Implement best practices for e-billing, staying informed about industry standards and incorporating improvements to optimize the billing workflow.
· Maintain a comprehensive database of client billing requirements, ensuring all submissions align with specific client preferences and regulations.
· Conduct regular audits of e-billing processes to identify areas for improvement and implement corrective actions.
· Client Interaction:
o Communicate with clients to address inquiries related to e-billing, providing timely and accurate responses.
o Establish and maintain positive relationships with client billing contacts.
o Act as the main point of contact for clients regarding e-billing matters, addressing concerns, and providing proactive updates on billing status.
o Collaborate with clients to understand unique billing structures and requirements, ensuring seamless integration with the firm's billing processes.
o Post and track bills on client billing portals, ensuring alignment with client-specific requirements.
· Billing System Administration:
o Utilize billing software and systems to input, review, and submit electronic invoices.
o Work closely with IT and finance departments to address any system-related issues and ensure seamless integration of billing processes.
o Continuously evaluate and recommend enhancements to billing systems to improve accuracy, efficiency, and user experience.
o Develop and deliver training sessions for internal staff on the effective use of billing systems and compliance with e-billing protocols.
· Appeals and Dispute Resolution:
o Manage appeals and disputes related to electronic billing, working closely with clients to address and resolve issues.
o Collaborate with legal teams to provide necessary documentation and information during the appeals process.
o Establish a structured process for tracking appeals, analyzing trends, and implementing preventative measures to minimize future disputes.
· Compliance and Reporting:
o Stay abreast of industry trends and changes in e-billing requirements, particularly within insurance, real estate, corporate, commercial litigation, employment, and family law.
o Generate and analyze reports to track billing metrics and identify areas for improvement.
o Prepare regular reports for management, summarizing billing activities, and recommending strategies for enhanced efficiency and compliance.
o Collaborate with compliance officers to ensure adherence to regulatory requirements related to billing practices.
· Collaboration with Legal Teams:
o Work closely with attorneys and legal support staff to ensure accurate and timely submission of invoices.
o Provide training and support to legal professionals on e-billing best practices.
o Act as a liaison between legal teams and clients, facilitating communication to ensure alignment with client billing expectations.
Qualifications:
- Accounting or Legal Assistant diploma.
- Previous law firm experience is an asset.
- 3-5 years’ experience handling Billing/E-Billing.
- Proficiency with MS Office 2010 applications (Word, Excel, and Outlook).
- General knowledge of accounting functions, including invoicing and cash receipts, and basic knowledge working with budgets and invoice appeals.
- Prior experience with Elite 3E or similar accounting software (Aderant, Miratech, NetSuite, SAP).
- Experience working with e-Billing software: TyMetrix 360, Legal Tracker, CounselLink or Collaborati.
- Excellent communication skills and positive and professional demeanor.
- Strong attention to detail.
- Ability to juggle multiple requests.
- Flexibility for overtime.
Interested applicants should apply here. Only those candidates selected for an interview will be contacted.
If you require any accommodation in the application process, please contact us. Blaney McMurtry is committed to providing accommodations for people with disabilities. If you require accommodation, we will work with you to meet your needs.
We look forward to hearing from you and thank you for your interest.
Job Types: Full-time, Permanent
Additional pay:
Benefits:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- RRSP match
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
