Push to open doors is a fast-paced growing company dedicated to innovation and excellence. Join our dynamic team where your ideas are valued, and you'll have the opportunity to make a real impact. We foster a collaborative environment that empowers our employees to grow and thrive. If you're looking for a place where you can develop your skills and work with passionate individuals, we’d love to hear from you!

We are looking for a detail-oriented, trustworthy, and punctual customer service person to join our team. The successful candidate will be responsible for addressing customer inquiries, answer calls and emails, communicate with our technicians and clients , send quotes and invoices, resolving issues, processing orders, and providing exceptional support to ensure a positive experience.

You must possess strong communication skills and the ability to collaborate effectively in a fast-paced environment.

Hours: Mon-Fri 9:30am - 5:30pm

Duties & Responsibilities:

Evaluate customer needs and advise on appropriate solutions
Act as a contact person for assigned projects
Maintain accurate records of all completed work orders
Prepare reports and KPI's
Handle customer inquiries in a timely manner
Communicate effectively with customers, colleagues, and supervisors

Qualifications & Skills:

High School Diploma or equivalent
Fluent English
Ability to follow instructions accurately and complete tasks in a timely manner
Exceptional problem solving abilities
Outstanding communication skills both verbal & written

If you are passionate about helping others and meet these qualifications, we would love to hear from you!

Job Types: Full-time, Permanent

Pay: $18.00-$23.00 per hour

Expected hours: 30 – 40 per week

Additional pay:

Bonus pay
Overtime pay

Benefits:

Dental care
Extended health care
Paid time off
Vision care
Work from home

Flexible language requirement:

French not required

Schedule:

8 hour shift
Monday to Friday

Application question(s):

This is a work-from-home position that requires a quiet environment. Do you have a computer and a quiet surrounding?
This job requires strong language skills (Speaking, writing. Reading and communication)

How would you rate your English skills on a scale of 1 to 10 ?

Work Location: Hybrid remote in Vancouver, BC V6P 3Y2

Push to Open Doors jobs

Customer Service Representative