Join our amazing team! Bitehaus Hillsdale is looking for an experienced lead receptionist who brings sunshine to the front desk. As a Dental Receptionist, you will be the first point of contact for patients, responsible for managing the front desk operations and ensuring a welcoming environment. Your role is vital in supporting the dental team and enhancing patient satisfaction within our practice. Join us to contribute to a positive patient experience in a dynamic dental office setting. Minimum of 3 years dental reception experience required as this is a lead role (you will be the only receptionist most days for a 2-3 op schedule). Must be available 4-5 days per week, including 2 evenings a week until 7 pm and 2-3 Saturdays per month. Closed long weekends and for 1-2 weeks over the Christmas Holidays.

Additional Benefits include:

Health Care Spending Account

3 paid sick/mental health days available after probationary period

Recommended courses + time attending courses paid for

Clothing Allowance available after probationary period

Responsibilities

Greet patients warmly and assist them with check-in and check-out procedures.
Manage incoming calls, schedule appointments, and confirm patient visits using phone systems.
Manage online bookings, texts, and emails.
Maintain accurate patient records in electronic medical records systems
Handle billing inquiries and insurance verification to facilitate smooth transactions.
Communicate effectively with dental staff regarding patient needs and office operations.
Ensure the front desk area is organized and welcoming for patients.
Assist with administrative tasks as needed, including recalls, reports, hygiene retention, etc.

Experience

Minimum 3 years previous experience as a Dental Receptionist is required.
Familiarity with dental terminology and office procedures is highly desirable.
Strong communication skills and the ability to work well under pressure and alone in a fast-paced environment.
A commitment to providing exceptional patient care and maintaining confidentiality at all times.

If you are passionate about helping others and have the skills necessary to thrive in a dental office setting, we encourage you to apply for this rewarding position as a Dental Receptionist.

Job Types: Full-time, Permanent

Pay: $27.00-$30.00 per hour

Expected hours: 30 – 40 per week

Additional pay:

Overtime pay

Benefits:

Company events
Dental care
Extended health care

Schedule:

Weekends as needed

Experience:

Dental receptionist: 3 years (required)

Work Location: In person

Bitehaus Dental Hillsdale jobs

Lead Dental Receptionist