At FSRA, our vision is to ensure financial safety, fairness, and choice for Ontarians. As a financial services regulator, we’re passionate about protecting consumers. Our principles-based approach means we can quickly and effectively respond to the changing needs of consumers and the industry.

Our team combines industry expertise with commitment to public service. We attract individuals who are interested in meaningful work and who measure success through outcomes, not inputs.

At FSRA, we invest in the personal and professional growth of our team. We offer a competitive compensation package that includes an employer-matched defined benefit pension plan, comprehensive and competitive benefits plan, a hybrid work model and flexible work arrangements. We prioritise learning and development, wellbeing, diversity, equity, inclusion and belonging, and community giving.

Join FSRA and help us shape the future of regulation for generations to come!

Job Description:

PURPOSE OF ROLE

As a member of our Forensic Analysis and Investigations Team, you will assist with investigations by conducting background information searches on individuals who are regulated by FSRA and provide administrative services to support the team.

KEY RESPONSIBILITIES:

Performing police background searches in response to investigations and licensing requests related to applications for Ontario mortgage brokers, paralegals, and insurance agents/adjusters regulated by FSRA through the Canadian Police Information Centre (CPIC) database in order to ensure accurate applicant identity and to identify/determine potential criminal record.
Performing additional searches using other sources of information and databases.
Opening investigation files to support the Investigations team and preparing information summaries.
Maintaining records of investigation files and updating records retention information.
Facilitating the collection and servicing of information for the purposes of Freedom of Information and Protection of Privacy requests and information sharing requests pursuant to information sharing protocols or Memorandum of Understanding
Providing a range of administrative support to the team including purchasing of supplies, compiling and collating materials and reconciling purchases.

QUALIFICATIONS:

Specialized Knowledge And Experience

Mandatory – Level III Security Clearance
Demonstrated knowledge of information research methods and processes to access databases and to conduct security and information searches to support the review and approval/denial of licensing applications from individuals/companies in FSRA regulated sectors.
Computer proficiency and proven knowledge and skills in the operation of a broad range of databases including police/municipal police agencies’ databases across Canada to conduct security searches and access, gather and compile relevant information.
Proven knowledge of records management policies and standards to ensure the security and confidentiality of documents and to prepare closed files for off-site storage.

Skills

Proven reasoning and analytical skills and attention to detail to conduct security and information searches, identify potential discrepancies based on CPIC scores and to determine the nature/extent of additional information required to confirm applicant identity and complete background checks.
Proven skills to collect and respond to Freedom of Information and Protection of Privacy requests.
Proven organizational skills to determine what matters should be given priority when performing a range of information search responsibilities with conflicting deadlines.
Proven oral communication skills to contact various ministries, organizations and agencies to gather additional required information and explain the nature of the request and to provide support to investigators related to information searches.
Proven written communication skills to prepare search results letters and information summaries.

Job Posting End Date:

02/13/2025

Job postings close at 11:59pm on the date noted.

Compensation Grade:

Grade 32-OPSEU OAD

Compensation Range:

$25.63

$29.88

Bargaining Unit:

OPSEU

Job Code:

Job Code: 09OAD

Employment Type:

Regular

Scheduled Weekly Hours:

36.25

FSRA is committed to ensuring equity in employment. Our goal is to create a diverse, inclusive workforce that reflects the communities we serve and to ensure our services and communications are accessible to all individuals. Accommodation is available under the Ontario Human Rights Code.

NOTE: ONLY QUALIFIED CANDIDATES WILL BE CONSIDERED

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