About Us:
CTS Global Logistics Canada Inc. (Hereinafter referred to as "CTS Canada"), a subsidiary of CTS International Logistics Corporation Limited, is a prominent player in the global logistics industry with over 90 branches worldwide. Our core services encompass international air and ocean freight, project logistics, railway transport, warehousing, e-commerce logistics, aviation supplies logistics, and customs services.
As a leading organization in the logistics sector, CTS Canada is currently operating 7 warehouses and offices throughout Canada, with our headquarters situated in North York.
In this role, the candidate will be responsible for the Air Freight functions and contributing to the development that align with the company’s mission and values.
REQUIREMENTS
- Two to four years airfreight forwarding experience
- Effective communication skills and professional communication etiquette
- Attention to detail and accuracy
- Mandarin speaking is mandatory
- Valid IATA Dangerous Goods Certificate is a plus
- Knowledge of North American Carrier Network and cross-border shipping requirements an asset
- Experience with CargoWise is considered an asset
DETAILS OF THE JOB
- Daily management and coordination of air import and export shipments
- Prepare, handle, and process documentation- including house and master air waybills, commercial documents, and customs/regulatory documents.
- Provide excellence in customer service and a first place of contact for client inquiries, concerns and complaints. Special attention to key assigned accounts.
- Complete accurate monthly reports as requested by management and customers.
- Coordinate shipments, provide information and alerts for air export customers and support the sales department in negotiating rates and quotes for services.
- Maintain accurate filing system(s), update/input details of shipments in system and ensure accuracy for billing.
- Maintain compliance standards at all times- including internal policies and procedures, external government regulations, and customer requirements.
- Contribute to maintaining strong vendor relationships- airlines, trucking companies, and others
Job Type: Full-time
Pay: $45,000
Expected hours: 40 per week
Benefits:
- Dental care
- Life insurance
- Paid time off
- Vision care
Flexible language requirement:
- Mandarin is required
- French not required
Schedule:
Work Location: In person
Job Type: Full-time
Benefits:
- Dental care
- Extended health care
- Life insurance
- Vision care
Schedule:
Work Location: In person
Application deadline: 2025-01-30
